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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Atif Kashmiri
16/02/2019
Vice President, UTI Asset Management
Study material and flow enhanced learning
“The study material and the flow used by the faculty made it easy for us to refer to the notes. The inclusion of industry-level examples, which are extremely relevant, enhanced the learning experience.”
Lean Six Sigma Black Belt
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BHAVIN V. SHAH
16/02/2019
EXECUTIVE, Adani Gas Limited
Effective and Useful Corporate Training
“The learning process was very effective. Benchmark’s training is very useful in corporate world applications.”
Lean Six Sigma Black Belt
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Vishant Upendrakumar Shah
16/02/2019
Associate Manager, Adani Greenenergy TN Limited
Helpful tools, case studies for practical insights.
“The tools and case studies used in the training were very helpful. They provided practical insights into real-world scenarios.”
Lean Six Sigma Black Belt
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Swarandeep Kaur Juneja
16/02/2019
Process Associate, BDO India LLP
In-Depth Logics Explained with Examples
“The examples used to explain in-depth logics were very helpful. They clarified complex concepts and made them easier to understand.”
Lean Six Sigma Black Belt
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Dharmesh Umesh Joshi
16/02/2019
Asst. Manager, Adani Ports and SEZ Limited
Statistical Analysis Crucial for Efficient Problem Resolution
“The ability to find the root cause through statistical analysis was particularly valuable. This method helps in resolving issues more efficiently.”
Lean Six Sigma Black Belt
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Ravindra Jayram More
16/02/2019
Process Manager – Quality Consultant, eClerx
Comprehensive and Useful Content and Examples Provided
“The content and examples provided were very comprehensive and useful. Benchmark’s training materials are well-organized and easy to follow.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Engaging, Thought-Provoking Instruction
What I appreciated most was the instructor’s use of probing and follow-up questions, which effectively tested our understanding and ensured we truly grasped the concepts.
DFSS Black Belt
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Deep Expertise, Thorough Clarifications
The instructors demonstrated exceptional mastery of the material. Their deep understanding allowed them to answer every question with clarity and depth, greatly enhancing the learning experience.
DFSS Black Belt