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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Goldi Sarkar
21/04/2019
Service Delivery Lead, UnitedHealth Group
DMAIC methodology versatile; Benchmark is right place
“The DMAIC methodology can be used anywhere, making it very versatile. Benchmark is the right place for Six Sigma certification.”
Lean Six Sigma Black Belt
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Kapil Anand
21/04/2019
Deputy Manager, Encore Capital Group
Nicely Structured Training Made Complex Topics Easier
“The training was nicely structured, making complex topics easier to grasp. Benchmark explains difficult concepts in a very simple manner.”
Lean Six Sigma Black Belt
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Milind A Phadke
21/04/2019
Business Consultant, Optum Global Solutions
Helpful Examples Showed How to Apply Six Sigma
“The examples used during the training were very helpful. They provided insights into how to apply Six Sigma methods within my organization effectively.”
Lean Six Sigma Black Belt
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Ravi Ranjan Kumar
24/03/2019
Sr. Executative, Foxconn
Informative Topics Provided Valuable Insights into Project Management
“The project charter, CP, and CPK topics were very informative. They provided valuable insights into project management and quality control.”
Lean Six Sigma Black Belt
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SANGEETHA GUNASEKARNA
24/03/2019
Assistant Manager, AGS Health
Benchmark Training: Clear Definition Phase Explained
“The definition phase was very well explained. Benchmark’s training is clear and comprehensive.”
Lean Six Sigma Black Belt
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Narendra Babu R
24/03/2019
Asst Manager Business Analytics, Rentokil India Private Limited
Detailed Briefing at Each Level Was Helpful
“The detailed briefing about each level was very helpful. Benchmark’s thorough approach is highly effective.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Naveen. D
24/03/2019
Manager, Visionary RCM
Comprehensive DMAIC training was highly useful
“The focus on DMAIC was particularly useful. The training covered this area comprehensively.”
Lean Six Sigma Black Belt
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Raymond Pius
24/03/2019
Machine Learing Associate 2, Alexa Data Services Amazon
Practical Training Enhanced Learning Effectiveness
“More practical scenarios were addressed during the training. This practical approach made the learning very effective and applicable.”
Lean Six Sigma Black Belt