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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Bharadhwaj Mahalingam
17/10/2020
Smith & Nephew
Applied Data-Based Tools for Innovative Design; Flexible Course
“Applied data-based decision-making tools for innovative and improved design of products and processes; the course was flexible and included relevant use cases and examples.”
Data Visualization Practitioner
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Bharadhwaj Mahalingam
17/10/2020
Finance Support Manager, Smith & Nephew
Unique Course with Great Content; Amazing Learning with Benchmark
“This is a very unique course with great content and with great training delivery. Learning with Benchmark has always been amazing.”
Data Visualization Practitioner
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Kalyanasundaram D
17/10/2020
MAC
Learned to Design Fault-Free Processes
“Learned how to design and implement a fault-free process through effective training styles, life examples, and online collaboration platforms.”
Data Visualization Practitioner
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Varun Sharma
05/10/2020
DGM Business Process Excellence, Indian Broiler Group
In-Depth Training on Fault-Free Design
“This is an in-depth training on designing a fault-free process and product. The tools taught will be extremely useful for R&D folks working on New Product Development and Master Black Belts who are leading organizational transformation.”
DFSS Black Belt
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VEENA DHARI KUPPA
05/10/2020
Novartis
Gained Knowledge in Project Time Management
“Gained knowledge about managing projects, with a focus on time management relative to explanations.”
Lean Six Sigma Green Belt
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Shaik Mastan Vali
05/10/2020
Manager-Operations, SGD Pharma India
Excellent Training Overall
“It was an excellent training overall.”
DFSS Black Belt
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Shaik Mastan Vali
05/10/2020
SGD Pharma India
Acquired DFSS Expertise Through Effective Training
“Acquired expertise in DFSS methodology and modeling tools through well-organized course content and effective training.”
Lean Six Sigma Green Belt
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Arvindh Pradheep Shanmugam
05/10/2020
SignMod Pharmaceuticals
Engaging Teaching of New Product Design and DFMEA
“Explored methodologies, tools, and techniques for new product design and its DFMEA, with a teaching style that was engaging and approachable.”
Lean Six Sigma Green Belt