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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Surabhi
23/05/2019
Analytics Scientist, Gain Credit
Interactive Course with Quality Material
“The material was easily understandable and of good quality; the course was interactive and detailed, using examples effectively.”
Quality Certified Professional
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Saranya Soundararajan
23/05/2019
Manager- Accounting & Finance, Gain Credit
Activities, Tools, and Well-Structured Material Aid Understanding
“The course included activities, statistical tools, and well-defined steps, supported by well-structured course material for clear understanding.”
Quality Certified Professional
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Arunmozhi Nivedhitha C
23/05/2019
Senior Test Engineer, Gain Credit
Clear Explanations on High-Level Topics Provided
“Clear explanations on high-level topics were provided; the content was effective and useful.”
Quality Certified Professional
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Ravindran G
23/05/2019
Senior Test Engineer I, Gain Credit
Clear Session Provided Useful Process Guidelines
“I learned about the guidelines that need to be followed for any process; the session was clear, and the material provided was useful.”
Quality Certified Professional
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Aswin kumar
23/05/2019
Gain Credit
Presentation Made Knowledge Easy to Grasp
“The presentation conveyed information well; it was easy for everyone to grasp the knowledge shared.”
Quality Certified Professional
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Ramesh Babu
23/05/2019
Team Lead, Gain Credit
Course Covered Metrics and Six Sigma Techniques
“The course covered many metrics and techniques on how to approach problem statements and measure them according to Six Sigma standards.”
Quality Certified Professional
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Arunkumar AG
23/05/2019
Test Lead, Gain Credit
Quality Improvement Focus with Practical Examples
“The training focused on improving quality through appropriate criteria and measurement; it included practical examples and good presentations.”
Quality Certified Professional
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Ranjeet Kumar Gupta
21/04/2019
Assistant Manager, Concentrix
Excellent Trainer, Course Duration, and Helpful Study Material
“The trainer, the duration of the course, and the study material were excellent. The course encompasses good tools and techniques that are very helpful.”
Lean Six Sigma Black Belt