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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Raheel M Shaikh
24/07/2019
Allscripts / Veradigm
Outstanding Training: Informative and Well-Presented Session
“The content and the presenter were outstanding. The training was highly informative and well-presented.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Vivek karthik
24/07/2019
Senior Devops Engineer, Gain Credit
Good Concepts Applicable Across Businesses
“The concepts and examples quoted were good for learning and applying across various businesses.”
Quality Certified Professional
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Vishnu Dhas V
24/07/2019
Gain Credit
Focused Topics and Quizzes Made Training Exceptional
“Focused topics, better explanation, and quizzes to test understanding made this one of the best trainings I’ve had.”
Quality Certified Professional
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Anupreet Shivajirao Suryavanshi
24/07/2019
Associate Process Manager, eClerx
Black Belt Concepts Well-Covered; Great Way of Learning
“The concepts of Black Belt were well-covered. This provided a great way of learning and understanding complex methodologies.”
Lean Six Sigma Black Belt
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Senthilraj P
24/07/2019
Senior Technical Lead, Gain Credit
Course Developed Structural Thinking Skills
“I believe this course helped us develop structural thinking when solving issues or optimizing existing projects.”
Quality Certified Professional
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Govindaraj M
24/07/2019
Senior Test Engineer, Gain Credit
Well-Planned Course with Applicable Terms
“Well planned overall; I learned many terms that can be applied in my work daily.”
Quality Certified Professional
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Anandan Mohan
24/07/2019
LEAD SEO, Gain Credit
Interactive Sessions with Real-Time Examples
“The sessions were very interactive and practical, with clear concepts demonstrated through real-time examples.”
Quality Certified Professional
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Vignesh Sridhar
24/07/2019
Senior Software Engineer, Gain Credit
Statistical Approach Enhanced Quality Measurement
“The detail and depth of quality aspects were commendable; the statistical approach made it measurable and useful.”
Quality Certified Professional