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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Rayden D’souza
28/08/2019
Business Operations Analyst I, Here Technologies
Practical Exercises Reinforced Lean Concepts
“Knowledge about practical applications of Lean concepts was reinforced through realistic exercises that complemented theory.”
Lean Practitioner and Lean Guide
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Sandesh Dmello
28/08/2019
Qualtiy Specialist 2, Here Technologies
RCA Tools Applicable to Job
“Applicability to my current job role was emphasized through RCA tools discussed during the training sessions.”
Lean Practitioner and Lean Guide
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Debanjan Bhattacharjee
28/08/2019
Business Operation Analyst I, Here Technologies
Great Experience Learning Lean Concepts Through Visual Representations
“Learning lean concepts and methods through display representations during the course made it a great experience overall!”
Lean Practitioner and Lean Guide
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Mohibul Ansari
28/08/2019
Quality Specialist I, Here Technologies
Applying Lean Daily Made Easier
“Gaining knowledge for applying Lean in daily work environments was made easier by the training’s clarity and structure.”
Lean Practitioner and Lean Guide
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Dwarkesh D. Patil
28/08/2019
Business Operations Analyst II, Here Technologies
Lean Concepts Clarified through Problem-Solving Exercises
“More knowledge about lean concepts was gained through problem-solving exercises that clarified doubts related to these concepts.”
Lean Practitioner and Lean Guide
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Amol Waychal
28/08/2019
Business Operations Analyst, Here Technologies
High Engagement Enhanced Understanding
“Engagement levels during training were high, with excellent examples enhancing understanding of lean principles.”
Lean Practitioner and Lean Guide
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SAURABH KUMAR GUPTA
04/08/2019
SR. MANAGER OPEARTIONS, Myntra Designs Private Limited.
Effective Methodology Provided Structured Application
“The methodology used in the training was very effective. It provided a structured way to apply the concepts in real-world scenarios.”
Lean Six Sigma Black Belt
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Ankit Gautam
04/08/2019
Assistant Manager, Bajaj Energy
Training Highlight: Detailed explanations with examples.
“What I liked best in the training was the thorough explanation of every topic, complete with examples.”
Lean Six Sigma Black Belt