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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Mukul Kandpal
01/12/2019
Assistant Manager, Tata Consultancy Services
Clear Concepts and Helpful Sample Papers Facilitated Understanding
“Making the concepts clear and providing sample papers on the website was very helpful. This support made understanding the material much easier.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
V. Mahadevan
01/12/2019
Jr. Manager, MSN Laboratories Limited
Engaging Trainer with Good Knowledge Made Sessions Enjoyable
“The trainer had good knowledge and an interesting way of teaching. Their engaging style made the sessions more enjoyable and informative.”
Lean Six Sigma Black Belt
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Richard Dawes
01/12/2019
Asstiant Manager, Access Healthcare
Effective Knowledge Transfer: Clear Explanations, Practical Examples
The knowledge transfer was effective. The clear explanations and practical examples made the concepts easy to grasp.
Lean Six Sigma Black Belt
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Gurinder Jeet Singh
01/12/2019
Sr.Manager, HCL
Trainer’s Deep Knowledge Greatly Enhanced Learning Experience
“The deep knowledge of the trainer was very impressive. Their expertise greatly enhanced the learning experience.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Srikanth Bodapatla
01/12/2019
Senior Manager, Srinivasa Farms Private Limited
Concepts Taught with Practical Examples Were Very Helpful
“All the concepts were taught with practical examples, which was very helpful. This method made the learning process more engaging and understandable.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Akshay Garg
10/11/2019
Sr. Manager, Mahindra Susten
DOE Section Was Particularly Insightful
“The DOE section of the training was particularly insightful. It provided a thorough understanding of design of experiments.”
Lean Six Sigma Black Belt
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Guruprasad R
10/11/2019
Assitant Manager, Dixit Infotech Private Limited
Hypothesis Testing Challenges and DOE Were Engaging
“The hypothesis testing challenges and DOE were particularly engaging. The post-project guidance provided was very helpful.”
Lean Six Sigma Black Belt
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Karthik G Mudaliar
10/11/2019
Analytics Advisory Specialist(Level 9), Accenture
Instructor’s personalized approach enhances participant understanding.
The instructor’s observation about participants and probing for better understanding was very helpful. This personalized approach ensured that all participants grasped the concepts well.
Lean Six Sigma Black Belt