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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Gained understanding of Six Sigma tools and skills
“This training helped me in gaining good understanding of the most widely used six sigma tools, techniques and a lot of new skills to succeed in my professional carrier.”
Lean Six Sigma Black Belt
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Great Learning Experience with Knowledgeable Trainer
“It was really a very great learning experience. Trainer’s sound knowledge and effective training competence helped us to understand the difficult concepts in a easier way”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Intellectual Trainer; Practical Lectures Based on Real Life
“Trainer is one of the most intellectual person I have ever come across. Very Methodic and his lectures are very practical and based on real life theories. 3 weeks was awesome learning with trainer and I am definetly looking forward to meet him in BB. Thanks.”
Lean Six Sigma Green Belt
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Exceptional Mentor, Very Interactive and Supportive
“Trainer has been one of the best mentor I have ever had, very interactive and supportive training.”
Lean Six Sigma Green Belt
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Trainer Simplified Tricky Concepts; Pleasant Experience
“The trainer was very thorough and simplified the content in the best possible way. Despite some concepts being a bit tricky he clarified as much as possible. Was warm friendly and courteous as well. Had a pleasant experience with the training.”
Lean Six Sigma Green Belt
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Flawless Online Training Experience
“Technical trainings from the comfort of our homes – who would have thought learning could remain as interesting even in the virtual mode! Having already completed GB from this institute I was absolutely convinced with their in-person training formats and hence was a little skeptical about the online classes. However, every session was flawlessly scheduled, coordinated and imparted. Content specifically has a wide area for application, irrespective of industry. It was a refreshing experience, glad to have had the opportunity to learn from the best.”
Lean Six Sigma Black Belt
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Excellent Training Covering All Topics Thoroughly
“Excellent training and covered all topics”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Effective Online Course Encouraged Enrollment in Future Classes
“This is the first time I have attended a online course and wondered how it would be. It really turned out to bevery effective and I would love to enrol for other classes in the same format. “
Lean Six Sigma Black Belt