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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Great Learning Experience with Knowledgeable Professor
“It was a great learning experience. The course is well detailed out. The professor was very knowledgeable and good teaching skills. “
Lean Six Sigma Green Belt
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Trainer’s Knowledge Commendable; Examples Accelerated Learning
“Trainer’s level of knowledge is commendable. Examples provided helped me in picking up faster. “
Lean Six Sigma Green Belt
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Knowledgeable Trainer Needs to Be More Polite
“Trainer is good in terms of knowledge but he need to be little more polite.”
Lean Six Sigma Green Belt
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Naveen Joseph.T.A
14/03/2021
Trainer’s Explanations Made Topics Easy to Understand
“I really had a good session with the trainer because the way he was explaining the topics was very impressive. I was able to catch up with with the topics explained very easily. “
Lean Six Sigma Green Belt
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Mayuri Shintre
14/03/2021
Manager – Business Excellence, Aditya Birla Capital
Meticulous organization, systematic schedule, professional execution.
“The session was meticulously organized, following a systematic schedule and executed with a high level of professionalism.”
Lean Six Sigma Black Belt
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Engaging Trainer Cleared Doubts with Perfect Examples
“The trainer was so engaging throughout the course and he had answers for every query. It never seemed like a rushing and doubts were cleared with perfect examples. All in all, I really enjoyed his guidance! “
Lean Six Sigma Green Belt
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Smooth, Interactive Training with Timely Delivery
“The training delivery was really smooth, well timed. There was no rushing. Every topic was delivered and queries were addressed patiently. Also, the sessions were interactive. “
Lean Six Sigma Green Belt
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Training: Clear, engaging, and highly participatory approach.
“The knowledge that trainer was having and the way he has shared the examples which was very simple and easy for anyone to understand. Also, he has ensured that every one is participating and interactive. This is quite difficult especially while we are having the sessions virtually”
Lean Six Sigma Black Belt




