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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Well-Explained TRIZ; Needs Practice in Services
“It was very well explained and practiced. Triz overall needs to be practiced to make it relevant in the service industry.”
Creativity and Innovation Practitioner
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Enjoyed Training Material and VK Sir’s Conduct
“Really enjoyed the training material as well as the way VK Sir conducted the training.”
Creativity and Innovation Practitioner
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Ajit Singh Pathania
22/06/2021
EY
TRIZ Principles Provide Excellent Way to Drive Innovation and Solve Problems
“Extremely good way of solving programs to drive innovation. TRIZ principles and approach is excellent way of creatively solve a problem, understand the issue and means to fix it.”
Creativity and Innovation Practitioner
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Sessions Provided Invaluable Insights into Real-World Six Sigma Challenges
“The sessions provided invaluable insights into real-world Six Sigma challenges, offering practical experiences for participants.”
Lean Six Sigma Black Belt
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Helpful Training, Future Certification
“The training was very helpful. Trainer explained the content in detail and made sure that everyone understood the concept. Planning to do further certification under Benchmark Six Sigma, enhancing my professional skills.”
Lean Six Sigma Green Belt
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Grateful for Meticulously Planned Course and Awesome Trainer
“First of all, I thanks to all the concerned personnel of the each function of Benchmark Six Sigma Academy and it is a great honour to be part of your GB course. They are all found to be prompt and supportive throughout the course period. Regarding the course contents it was found to be meticulously planned and was well managed by the instructor within the time frame. Course Instructor/ trainer is found to be awesome. He explained the topics in a very simple English language that everyone could digest easily. I would like to convey my big thanks and salute to him. Overall the entire session was pleasant and interactive. Hope the knowledge that I received from the above course would helps to enhance my career. I am happy that I have selected GB course from the right academy and continue to learn from the academy for the advance courses. I would like to refer “Benchmark Six Sigma” academy to my friends and relatives. I wish Benchmark Six Sigma for all success in the future endeavours. May God bless your academy be “always one of the best academy” for the coming years “
Lean Six Sigma Green Belt
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Informative Training Will Aid Organizational Growth
“Training was very much informative and extremely useful, which will help us to learn and grow in our organization vertically and cross-functionally as well, providing practical knowledge and skills for career advancement.”
Lean Six Sigma Green Belt
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Amazing Experience with Patient Explanations
“The course provided an amazing experience, with patient explanations from the trainer ensuring thorough understanding of topics.”
Lean Six Sigma Green Belt