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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Value for Money with Good Material and Fantastic Instructor
“Definitely, Value for money! ; Good course material ; Fantastic Instructor”
Lean Six Sigma Black Belt
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Excellent, In-Depth, and Hands-On Training
The training is par excellent and goes deeper to every facet of the course with very practical answers. The training is extremely hands on!
Lean Six Sigma Black Belt
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Excellent CSSBB Course; Instructor Simplified Concepts
“CSSBB course from Benchmark Six Sigma is an excellent course for all those who are working towards a certification. The course content covers the Body of Knowledge required to be confident of clearing the certificate exam. The course instructor Mayank not only has a thorough knowledge on the subject but also has the ability to explain very difficult concepts in a very simple and understandable manner. I would strongly recommend this course not only to those aspiring towards a Lean Six Sigma BB certification but also to those interested in research such as Masters and Phd students.”
Lean Six Sigma Black Belt
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40-Hour BB Course Exceeded Expectations with Patient Trainer
“This 40 hour BB course has met my expectation and has given me an extensive learning and exposure to the world of Six Sigma. I appreciate the trainer’s patience and taking and answering each and everyone’s question and the course is really worth it.”
Lean Six Sigma Black Belt
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Captain (In) Harish Pillai ( Retd)
11/07/2021
Instructors at Benchmark among the best
“I would rate the quality of Instuctors at Benchmark as among the best in the industry . “
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Detailed Exam Information Would Be Helpful
“Yes detailed information about the exams such as number of questions, number of trials etc and what will happen just in case you don’t pass”
Lean Six Sigma Black Belt
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Satisfied with Engaging Online Sessions
“Initially, I thought online sessions wouldn’t be interesting, but Mayank Gupta made the session very engaging. I am really satisfied.”
Lean Six Sigma Green Belt