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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Superb Trainer and Awesome Training Provided Practical Knowledge
“Superb trainer and awesome training experience, providing high-quality instruction and practical knowledge.”
Lean Six Sigma Green Belt
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Experienced Trainer Cleared Doubts with Real-Time Examples
“Very experienced trainer and cleared all doubts with real-time examples, providing practical knowledge and skills that can be applied immediately.”
Lean Six Sigma Green Belt
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Valuable Course with New Learnings and Industry Case Studies
“The course was a big value add. Even though I have been working as Black Belt for 2 years now but there were lot of new things which I learnt. Problem solving on real used cases from Industry help to relate with topics even better. “
Lean Six Sigma Black Belt
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Must-have training for Quality careers
“This training is a must-have for anybody looking to make a career in Quality. Problem-solving may be easy but creating sustainable solutions is the key success measure. I liked the pace and tone of the course with an exposure to insights into structured creativity for effective problem-solving. highly recommended for mid-to”
Creativity and Innovation Practitioner
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Program Broadens Horizon of Creativity and Innovation
“This program indeed increases our horizon of how creative and innovative one can be using different technics of finding the best possible solution with a structured approach and principles working in a group. Thanks, VK. Really appreciated it.”
Creativity and Innovation Practitioner
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Naveen Joseph.T.A
14/03/2021
Trainer’s Explanations Made Topics Easy to Understand
“I really had a good session with the trainer because the way he was explaining the topics was very impressive. I was able to catch up with with the topics explained very easily. “
Lean Six Sigma Green Belt
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Mayuri Shintre
14/03/2021
Manager – Business Excellence, Aditya Birla Capital
Meticulous organization, systematic schedule, professional execution.
“The session was meticulously organized, following a systematic schedule and executed with a high level of professionalism.”
Lean Six Sigma Black Belt
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Engaging Trainer Cleared Doubts with Perfect Examples
“The trainer was so engaging throughout the course and he had answers for every query. It never seemed like a rushing and doubts were cleared with perfect examples. All in all, I really enjoyed his guidance! “
Lean Six Sigma Green Belt