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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Highly effective delivery method ensured retained learnings
“The delivery method employed by Benchmark Six Sigma was highly effective, ensuring practical learnings that are likely to be retained for a long time.”
Lean Six Sigma Black Belt
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Good and Helpful Trainer with Amazing Teaching
“Trainer was very good and helpful. His provided examples and method of teaching is amazing “
Lean Six Sigma Green Belt
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Good Experience with Faculty; Emphasis on Group Discussions
“It was a really good experienxe with really good faculty which is on board. Importance is given to group discussions, practical examples. “
Lean Six Sigma Green Belt
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Interactive training with talented trainer
“Training was very interactive. Talented trainer. Each module he taught us well. “
Lean Six Sigma Green Belt
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Subtle Delivery Made Concepts Graspable
“Training was delivered in a very subtle way, could easily grasp the concepts and correlate with work “
Lean Six Sigma Green Belt
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Good GB module explanations; career useful
“The explanation of GB modules were good and it will be useful for my future career. “
Lean Six Sigma Green Belt
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Great Learning with Revised and New Concepts Explained
“It was a great learning with Benchmark. Few Concepts which I was already aware of, got revised and new concepts were explained with a ease which I could understand in short period of time.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Very Good Trainer with Great Communication and Patience
“Very good Trainer. He has all things required to be a good Training – Good communication skills that reaches all, the pace with the session was great, patience with Trainees and their repeated questions. “
Lean Six Sigma Green Belt