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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
Feedback Filters
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Good and Interactive Training Sessions
“Training was good and interactive, ensuring active participation and engagement throughout the sessions.”
Lean Six Sigma Green Belt
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Gauransh Jain
04/07/2021
Trainer’s Dedication Simplifies Concepts for Class.
“Trainer, his patience and dedication in making concepts fairly easier for the class to attend”
Lean Six Sigma Black Belt
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Anshuman Singh Gautam
04/07/2021
Remarkably interactive sessions with support
“The sessions were remarkably interactive, offering real-time support from the faculty, which greatly enhanced the learning experience.”
Lean Six Sigma Black Belt
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Sujoy Biswas
28/06/2021
Manager, VIL
Fluidly explained concepts ensured understanding
“A very nice session, concepts were fluidly explained and understanding was ensured.”
Business Analytics Foundation (SP)
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Beena Ram
28/06/2021
Manager – Operational Excellence, Sourcepoint Mortgage
Excellent Training on Business Analytics with Examples
“Excellent Training. Helped me to know the role of Business Analytics in the Lean Six Sigma Project with examples. Different industries’ examples were interesting and refreshing the Regression analysis.”
Business Analytics Foundation (SP)
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Archana Handa
28/06/2021
EY
Seamless Integration of Excellence
An outstanding session! The program and course content are seamlessly integrated, perfectly complementing Business Excellence and Lean Six Sigma methodologies.
Business Analytics Foundation (SP)
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Insightful and Engaging Learning Experience
The session was truly outstanding, enriched with real-world use cases and practical examples that made the training both interactive and engaging. The insights on regression and predictive analysis were exceptional, adding immense value to the Master Black Belt program.
Business Analytics Foundation (SP)
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Engaging Session with Clear Insights
An outstanding session filled with intriguing insights and well-chosen examples. VK excels at simplifying complex topics, making learning both enjoyable and impactful.
Business Analytics Foundation (SP)