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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Kislay Kumar
11/07/2021
Manager, United Colors of Benetton
Seamless course; faculty resolves doubts
“Course structure is seamless and easy to understand. Well trained faculty to resolve the doubts.”
Lean Six Sigma Black Belt
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Business Excellence Weekend Program: Highly Recommended
“Very well structed weekend program, highly recommend it for people in the Business Excellence Field.”
Lean Six Sigma Black Belt
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Productive Learning Experience with Interactive Sessions
“I had a great learning experience. The sessions were interactive, and I gained valuable insights that will be beneficial in my professional life.”
Lean Six Sigma Green Belt
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Training Provided Great View of Lean Six Sigma
“The training session gave me a great view of Lean Six Sigma. The overall training was good and useful, offering valuable insights into the methodology.”
Lean Six Sigma Green Belt
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One of the best learning experiences
“This is one of the best learning experience i have ever had in an institution.”
Lean Six Sigma Black Belt
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Johanan Ashish Collins
11/07/2021
Student, Trinity Western University
Tough material explained concisely by teacher
“Tough material, but the teacher was able to explain it in a concise manner.”
Lean Six Sigma Black Belt
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Best platform to learn with top faculty
“Best platform to learn and develop with the best faculty around”
Lean Six Sigma Black Belt
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Excellent Training with Healthy and Interactive Environment
“The training was excellent from the introduction to the final session. The training environment was healthy and interactive. Two-way communication was established by the trainer, leading to a higher interest level during the sessions.”
Lean Six Sigma Green Belt