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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Excellent Beginner Course, Highly Recommended.
“Great course for begineers!! I suggest this course to those who are new to industry and dont know anything! Concepts are very well explained! Thanks Benchmark! Thanks to my company ADF Data Science Private Limited for sponsoring this course. “
Lean Six Sigma Green Belt
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Six Weeks Transformed Professional Outlook
“The journey through these 6 weeks has transformed our professional footprint and outlook, putting us at par with the best. Hope to add value to the organization we serve and the people we come across with these competencies on our shoulders. Thank you Benchmark and VK Sir.”
Business Excellence Master Black Belt
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Mohit Kumar
08/12/2021
Supervising Associate, EY
Powerful Modules in MBB Program
“All the modules covered in Business Excellence Master Black Belt program were powerful. BME, SRPA and BVA were the most interesting competencies covered.”
Business Excellence Master Black Belt
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Amazing Training Module; Complete Package for MBB
“This is a really amazing training module and thanks to you so much for your effort and time spent creating such a beautiful training module that is based on practical requirements. This is a complete package for an MBB which can be easily used in daily work life to drive process improvement.”
Business Excellence Master Black Belt
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James Bob San Jose Lawless
08/12/2021
Supervising Associate, EY
Modules Delivered Excellently by Friendly Facilitator VK
First, the modules and examples were delivered excellently. All of our questions were answered plus a bit of fun on the side. Second, Sir VK (facilitator) is super friendly and accommodating to all of his students. He explained all of the modules in such a way everyone will comprehend. Lastly, overall – this was a very meaningful course.
Business Excellence Master Black Belt
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Well-Balanced Course with Great Interactions
“Great Interactions !! Very well balanced course with a brief (but sufficient) theory section followed by an immersive bit development exercise. Well executed !! Would certainly recommend it to others.”
Strategic RPA Practitioner
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Prashant Philip Vargis
07/12/2021
Supervising Associate, EY
Useful Training with Practical UiPath Programming Experience
“Useful training. Happy that I could write a program in UiPath. The session provided a deep dive into the practical aspects of UiPath, making it easy to understand and implement the concepts.”
Strategic RPA Practitioner
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Gaurav Mathur
07/12/2021
Assistant Director, EY
Helpful Session on UiPath Coding with Hands-On Practice and Examples
“Session on UI path coding is very helpful. The hands-on practice and real-world examples made it easier to grasp the coding techniques and apply them effectively.”
Strategic RPA Practitioner