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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
Feedback Filters
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Training Experience with Supportive Benchmark Trainer
“It was an amazing experience getting trained from Benchmark, with an amazing trainer who helped at every step with his coaching. “
Lean Six Sigma Green Belt
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Beneficial Learning with Applicable Insights
“It was a great learning experience, offering valuable insights and techniques that I can apply in my work.”
Lean Six Sigma Green Belt
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VK’s Thought-Provoking Lean Training Was Excellent
“In these 2 days of LPLG session, I have got excellent Clarity oriented thought-provoking training from Mr VK sir. The training (VK Sir) explained Lean concepts in a down-to-earth format which makes slow learners like me easy to understand and pick it up. Surely, I would apply these Lean concepts learned.”
Lean Practitioner and Lean Guide
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Nice session on lean tools and practices
“Overall a nice session to learn deeper aspects of lean tools & general industry practices.”
Lean Practitioner and Lean Guide
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Well-Structured and Helpful Training Sessions
“Training sessions were really well structured and helpful. Trainer has made the training very interactive by providing interesting examples using his diverse experience in the field. Really glad to have opted for this course. “
Lean Six Sigma Green Belt
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Wonderful Lean-Focused Program with Practical Examples by VK Sir
“A wonderful and structured program only focusing on Lean. It helped to understand the various Lean tools and their implementation. Thanks to VK sir for explaining things with practical examples.”
Lean Practitioner and Lean Guide
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Excellent Lean Training with Innovative Modules by VK
“Excellent training on Lean with tools very well mastered by the trainer Vishwadeep Khatri. Innovative modules tels que Kaikaku et Kakushin… in a context where flexibility and the elimination of wastes are the undeniable keys to the success of businesses and organizations.”
Lean Practitioner and Lean Guide
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VK’s Examples Changed View of Lean Manufacturing
“The Way VK explained each topic with examples was impressive, The perspective of seeing lean Manufacturing was changed, Thank you for that.”
Lean Practitioner and Lean Guide