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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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First Online Course Was Professionally Done and Clear
“This was my first online course with Benchmark. The prerequisites and materials were professionally done and clear. Initially, I had doubts about how the online course would help, but my experience was great in terms of tutor, materials, teaching methods, examples, and practice sessions. More examples to practice on my own would be very helpful. With this positive experience, I definitely prefer this institute to learn and upgrade my skills.”
Lean Six Sigma Green Belt
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Prachi Avinash Tirodkar
26/11/2021
Project Manager, HFFC
Better Understanding for Business Development
“Gained a better understanding of how to deal with, improve, and provide solutions for business development; the way of learning given by the trainer and examples provided were very effective.”
Lean Six Sigma Green Belt
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Ayush Maurya
26/11/2021
Application Developer, Home First Finance
Enjoyed the Overall Training Process
“I enjoyed the overall process”
Lean Six Sigma Green Belt
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Gaurav Kishor Khetia
26/11/2021
Sr. Business Analyst, Home First Finance
Customized Course with Well-Trained Trainer
“Course was completely customized as per the business use case and trainer was well trained to give sufficient knowledge about different techniques to be applied. Overall it was a great session provided by the Benchmark Team”
Lean Six Sigma Green Belt
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Janice C. Khodaiji
26/11/2021
Job Role : Human Resource – Operations, Home First Finance
Detailed Function-Based Six Sigma Application
“The function-based application of Six Sigma was covered in detail, enhancing my understanding.”
Lean Six Sigma Green Belt
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Richa Singh
26/11/2021
Seniour Manager Talent Acquisition, Home First Finance
Efficient Explanation of Concepts Appreciated
“I appreciated the efficiency of the concepts being explained throughout the training.”
Lean Six Sigma Green Belt
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Sandeep Suresh Mahadik
26/11/2021
Lead – HR Operation, Home First Finance
Detailed Explanations Emphasized Process Accuracy
“Process accuracy was emphasized through detailed explanations that clarified key concepts.”
Lean Six Sigma Green Belt
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Vishalya jain
26/11/2021
Marketing Manager, Home First Finance
Very Helpful Course with Relevant Examples
“Overall course is really very helpful. We got relevant examples during the training for better understanding”
Lean Six Sigma Green Belt