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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Digvijay Sheed
01/04/2022
Bharat Forge
Useful Training Covering Topics in Depth
“The DFSS course is well designed and conveyed in the best way by Vishwadeep Khatri sir. The course ppt and course material are simple and easy to understand even for complex concepts in DFSS. The examples used to demonstrate the concept are well selected from different industries.”
DFSS Black Belt
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Panchakshari C Hiremath
01/04/2022
Bharat Forge
Excellent Training on DMADV Concepts
“Excellent training program with basic concepts cleared very well. The trainer’s interaction with participants was good. DMADV concept topic covered in depth.”
DFSS Black Belt
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Azhar Thanedar
01/04/2022
Bharat Forge
Very Useful Training for New Product Development
“Very useful training covered most of the topics in detail ( Topics like DOE, Simulation, MSA, P & DFMEA, Six sigma, creativity tools covered) in-depth”
DFSS Black Belt
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Satish Shinde
01/04/2022
Bharat Forge
Well-Explained Course Focused on Concept Clarity
“Very useful training particular for new a product/process development. It helps with where to focus and what methodology to use to minimize error and improve yield.”
DFSS Black Belt
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Santosh Kumar
01/04/2022
Bharat Forge
Added Valuable Six Sigma Knowledge
“The whole course was well explained with live examples. The same was focused on concept clarity. Overall very nice learning experience”
DFSS Black Belt
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Vinayak Pralhad Pawar
01/04/2022
Bharat Forge
Training Was Well-Planned and Executed
“I was not having any idea about the six sigma tools. Your training course has added very valuably to my knowledge. Your teaching style and creating a joyful atmosphere during teaching. Our basic concepts are clear now and this tool is very useful in engineering as well as in personal life also.”
DFSS Black Belt
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Praveen Kumar
27/03/2022
DGM – Business Excellence, Mahindra Electric Mobility Limited
Well-Structured BB Program with Many Examples
“BB program is very well structured program covering all the tool and technique to solve the higher level problem. Lots of example were discussed during the class. The best part of this course is that , it is planned over 5 weeks and we get lots of time to internalize the concepts . Our trainer was very well experienced and knowledgeable and he will be clear all our doubts during the session “
Lean Six Sigma Black Belt
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Sachin Kumar Verma
27/03/2022
Senior Manager, Startek
Practical Knowledge Enhanced Beyond Books Learning
“People can enhance their practical knowledge rather than books knowledge “
Lean Six Sigma Black Belt