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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Michael Navin Xavier
03/10/2022
Associate Director – Client Services, Virtusa Consulting
Insightful Agile application and team empowerment lessons
“Great to learn where Agile can be used and how people and teams can be energized and empowered. The section on where we need agility is a clearly insightful one and last but not least how do we bring about that change which we so much desire. Thank you VK sir”
Agile Leadership Practitioner
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Very Good Trainer; Training Pace Helpful
“Very good trainer and Pace of training helped me to understand the all tools in-depth. Thanks for this wonderful training.”
Lean Six Sigma Black Belt
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Wonderful Training Experience with Knowledgeable Instructor
“Wonderful training experience. Venugopal sir is very knowledgeable. He skillfully translated the Six Sigma terminologies into industry language that is easy to understand. Helped a lot in terms further fine tuning my existing Six Sigma knowledge. Highly recommended! “
Lean Six Sigma Black Belt
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Overall Experience Was Fantastic and Satisfactory
“The overall experience was fantastic. Everything was up to the mark.”
Lean Six Sigma Green Belt
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Thoroughly Enjoyed Training; Conducive Learning Environment
“I thoroughly enjoyed the training and found it to be a great learning experience. The environment was very conducive to learning.”
Lean Six Sigma Green Belt
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Rich Content and Practical Scenarios Provided Extensive Learning Experience
“Rich course content with extensive learning experience with practical scenarios “
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Ajay Harishchandra Sawant
02/10/2022
Senior Territory Manager, Biomerieux India Private Limited
Experienced Trainers Added Significant Value
“The experience of having training from such experienced and qualified trainers was wonderful. Their expertise added significant value to the sessions.”
Lean Six Sigma Green Belt
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Sangeetha G
02/10/2022
Senior Quality Analyst, Swiggy
Deep Appreciation for Trainer’s Knowledge and Clear Explanation
“I deeply appreciate the trainer’s extensive knowledge and clear explanation of the content. Their ability to make the material engaging was commendable.”
Lean Six Sigma Green Belt