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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Dimple Tiwari
03/10/2022
Business Excellence Manager, T.EN Global Business
Awesome Session with Well-Explained Topics and Relevant Exercises
“Awesome session with lots of relevant exercises, All the topics were well explained. Thank you for this wonderful session. “
Agile Leadership Practitioner
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Anjali Nair
03/10/2022
Quality Manager, Tata Consultancy Services
Sessions explained well; thanks VK sir
“Each session was explained with examples and learned a lot from this session. Thanks, VK sir”
Agile Leadership Practitioner
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Godwin
03/10/2022
Senior Program Manager, Amazon
Overview and Exercises on Concepts
“Good overview, lots of exercises and concepts”
Agile Leadership Practitioner
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Good Examples with Ample Doubt-Solving Sessions
“The training provided good examples with ample doubt-solving sessions, making the learning process smooth and effective.”
Lean Six Sigma Green Belt
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Effective Training: Engaging, Interactive, Impressive Delivery
“The interactive nature of the training and the trainer’s ability to maintain interest despite long hours was impressive. Kudos to such effective delivery!”
Lean Six Sigma Green Belt
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Muktaram Ramkisan More
02/10/2022
Deputy General Manager, Gennova Biopharmaceuticals Limited.
Logical and Simple Methodologies Taught by Knowledgeable Trainer
“The Methodologies Taught were Very Logical And Simple Way. Linking Of Each Aspect Was Too Good. Trainer Was having Required knowledge and delivery skills. only one thing to suggest for hard copies of course material if can be provided along with soft copies will be better. “
Lean Six Sigma Green Belt
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Kanika Sharma
02/10/2022
QIA, Airbnb
Training Pace Too Fast, Lacked Practical Practice
“The pace of the training was too fast, and we didn’t have enough time to practice practical aspects. The training felt more like a lecture, and there was a lot of self-study involved.”
Lean Six Sigma Green Belt
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Pankaj Dharamchand
02/10/2022
Sr, Quality analyst, Starmark software
The trainer’s Knowledge and Delivery Were Impressive
“The trainer’s knowledge and delivery were impressive. The sessions were highly informative.”
Lean Six Sigma Green Belt