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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Good Workshops with Explanatory Facilitator
“Workshops were good and explanatory. The facilitator was great in ensuring good participation from the entire team. Enjoyed all the learning sessions. One suggestion is to keep a preparatory meeting a day before the actual workshop so that candidates can prepare all the things before the start of training.”
Lean Six Sigma Green Belt
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Suresh Kumar Gupta
04/12/2022
Manager, Bank of America
Insightful Session on Agile Leadership Skills
“It was really a great session where got an opportunity to learn about Agile Leadership, new techniques, and skills which will definitely be helpful in my Career ahead. Thank you VK sir for this excellent session.”
Agile Leadership Practitioner
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Great Teaching Skills; Pre-Session Quizzes Helpful
“Venu Sir has great teaching skills. He was confident with the subject topics and answered all our questions. The pre-session quiz from the previous day’s course ensured that our learning stays intact.”
Lean Six Sigma Green Belt
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Ajay Sandeep Chikkala
04/12/2022
Deputy Manager, Tata Advanced Systems
Great Experience Learning Agile Leadership and Team Management in VUCA
“It was a great experience to learn the Agile leadership practices and various methods of team management in VUCA situations.”
Agile Leadership Practitioner
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Subham De Sarkar
04/12/2022
Leader-QHSE, Ador Powertron Limited
Gained substantial knowledge successfully.
“A Good amount of knowledge gained”
Agile Leadership Practitioner
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Impressive Training Simplified Complex Material for Easy Understanding
“Training was overall great. Initially, when I looked into the training material, I was really doubtful whether I could complete it, but once I joined the class, I was really impressed with the training. He explained things in a simple way, where everyone can understand easily, and I could easily correlate with the training material. Kudos and thank you, Benchmark!”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Gitarchana Roy
04/12/2022
Well-Designed Course Covering Latest Topics
“The course was well designed . The pace of teaching was good. The topics covered were latest in the industry”
Agile Leadership Practitioner
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Balamurali.B
04/12/2022
Senior Manager, Ashok Leyland
Structured Agile Leadership and Exercises Explained
“Very detailed and structured way of explaining the agile leadership Interesting exercises gives good understanding about various concepts.”
Agile Leadership Practitioner