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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Snehal Gawade
11/12/2022
Automation Solution Engineer, Allstate India
Effective BB Training through Engaging Sessions
“Well-structured training modules & training material made BB training effective. VR sir made all sessions engaging which enhanced learning outcomes.”
Lean Six Sigma Black Belt
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Saurabh Dhaked
08/12/2022
Sr Manager, Business Excellence, ABIS Export
MBB lifecycle enriches business skills effectively.
“In the full MBB lifecycle, I felt like a student which increases my learning hunger multi-fold as session passing consequences inculcate many new business acumen skills, tools & techniques. It proved to be a great learning session and I strongly recommend it to guys who have MBB certification in their add-on skills bucket.
Business Excellence Master Black Belt
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Great Teaching Skills; Pre-Session Quizzes Helpful
“Venu Sir has great teaching skills. He was confident with the subject topics and answered all our questions. The pre-session quiz from the previous day’s course ensured that our learning stays intact.”
Lean Six Sigma Green Belt
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Ajay Sandeep Chikkala
04/12/2022
Deputy Manager, Tata Advanced Systems
Great Experience Learning Agile Leadership and Team Management in VUCA
“It was a great experience to learn the Agile leadership practices and various methods of team management in VUCA situations.”
Agile Leadership Practitioner
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Impressive Training Simplified Complex Material for Easy Understanding
“Training was overall great. Initially, when I looked into the training material, I was really doubtful whether I could complete it, but once I joined the class, I was really impressed with the training. He explained things in a simple way, where everyone can understand easily, and I could easily correlate with the training material. Kudos and thank you, Benchmark!”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Subham De Sarkar
04/12/2022
Leader-QHSE, Ador Powertron Limited
Gained substantial knowledge successfully.
“A Good amount of knowledge gained”
Agile Leadership Practitioner
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Dimple Patel
04/12/2022
Program Manager Quality Assurance, Vasta Global Bioinformatics
Session helped understand Agile thinking benefits
“The session helped us to understand how Agile thinking can be used and benefit our work. Concepts were thought with easy to understand the day to day scenarios in our work life.”
Agile Leadership Practitioner
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Gitarchana Roy
04/12/2022
Well-Designed Course Covering Latest Topics
“The course was well designed . The pace of teaching was good. The topics covered were latest in the industry”
Agile Leadership Practitioner