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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Insightful Course with Well-Explained Concepts
“The training course was very insightful, and the trainer explained things very well. A lot of examples were used during the session. The session was interactive, and concepts were made clear and explained well.”
Lean Six Sigma Green Belt
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Exhaustive content with detailed, informative training
“The course material is exhaustive and provides a lot of insight and knowledge on how things are dealt with in real life. The trainer went through all the modules and explained everything in detail. One point I’d like to highlight, though, is that the course delves into quite a bit of technical know-how and statistics, which can be learned along the classes, but there are some points that the learner might benefit from having previous knowledge on.”
Lean Six Sigma Green Belt
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Positive Experience with Online Six Sigma Training
“Good experience with online Six Sigma training. I learned a lot of new things in this training, and the online format was as effective as offline training, explaining everything in detail. Thank you.”
Lean Six Sigma Green Belt
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Engaging Course with Theory and Practice Blend
“The course covers the most important competencies for Business Leaders and Consultants with a perfect blend of theory, hands-on exercises, individual & group assignments, and assessments. The sessions were very engaging and fun to attend.”
Business Excellence Master Black Belt
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Powerful Tools Enhanced Decisions
The tools used like the Business Value Calculator are very powerful in helping to make a quick decision. The work of months can be reduced to a few hours with great precision and clarity.
Business Excellence Master Black Belt
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Great course to apply statistical tools
“Greatly designed course that makes you learn and apply the statistical tools in various scenarios “
Lean Six Sigma Black Belt
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Wonderful Curriculum Delivered Cleanly
“Wonderful curriculum. the trainer has delivered the content very cleanly and elaborately. I made the right choice in selecting Benchmark Six Sigma.”
Lean Six Sigma Green Belt
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Well-managed LSSBB course; engaging presenter
“Lean six sigma black belt course is well managed by benchmark six sigma team. It is aptly divided in 5 modules which are also named suitably. Presenter is knowledgeable and expert in the field of Lean six sigma. Presenter makes every session more and more interesting and engaging and always ensures that you are on your toes. I have definitely learned new things and I am confident that I can apply those things in my professional career. “
Lean Six Sigma Black Belt