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Rapido
Scaling Smart Mobility with Operational Focus
As one of India’s leading bike taxi and mobility platforms, Rapido operates in a fast-paced, customer-centric environment where agility, efficiency, and reliability are crucial. Our engagement brought us into teams focused on streamlining internal processes, building structured problem-solving capabilities, and aligning operations to support rapid growth. The drive to scale sustainably while delivering consistent service experiences was evident throughout.
It was energizing to work with professionals who embraced structure without compromising on speed. Their proactive mindset and openness to strengthening systems made this engagement both dynamic and impactful.
Testimonials for Benchmark Six Sigma
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Pradeep John
05/12/2013
Manager, Airtel
Knowledgeable and Efficiency-Driven Training
This highly helpful training not only broadened my knowledge but also enhanced my personal efficiency in task execution. The excellent learning environment made it a truly valuable investment.
Lean Practitioner and Lean Guide
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Raj Kumar
05/12/2013
Team Member – Customer Service Delivery, Airtel
Well-Structured and Insightful Training
I appreciated the content, tools, and presentation of the training. It was packed with excellent examples and clear instructions, making the learning experience highly effective and engaging.
Lean Practitioner and Lean Guide
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Amit Mehrotra
05/12/2013
DGM, Airtel
Building Six Sigma Experts
Benchmark is truly shaping Six Sigma experts. Their efforts in fostering a strong social and professional community are commendable—keep up the great work!
Lean Practitioner and Lean Guide
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Ashish Sehgal
05/12/2013
Manager Operational Excellence, Airtel
Logically Structured and Well-Presented
The course was very logically structured, and the presentation was excellent, making the concepts clear, organized, and easy to follow.
Lean Practitioner and Lean Guide
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Raman Bansal
05/12/2013
Sr. Manager – Business Excellence, Airtel
Practical Learning for Daily Operations
The key takeaway from Mr. Khatri’s training is the ability to learn and implement concepts in daily operations. Thanks to him, I feel more equipped and confident as a Lean professional.
Lean Practitioner and Lean Guide
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Tharani Devi B
05/12/2013
Senior Manager, Airtel
Intensive and Knowledge-Packed Training
A highly informative 6-day session focused on Quality Tools, with very effective hands-on use of Minitab, making the learning practical and impactful.
Lean Practitioner and Lean Guide
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Hiren Patel
02/07/2013
Tech Lead, Cyberoam
Fantastic Course Delivery
The course was conducted fantastically, with the instructor covering all topics in proper detail. Overall, it was a very well-organized and informative training.
Lean Six Sigma Green Belt
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Ishneet Singh
02/07/2013
Tech Lead, Cyberoam
Engaging and Highly Practical Training
The trainer was exceptional, fully committed to delivering the training efficiently. The course stayed highly relevant, as the trainer quickly understood our processes and used our data for practical examples. This approach kept us engaged throughout. Overall, it was the best training I’ve attended — truly a WOW experience!
Lean Six Sigma Green Belt


