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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Anoop Kaur Phul
19/11/2017
Senior Consultant, Nihilent Technologies
Systematic Approach Made Training Effective
“The excellent and systematic articulation of topics made the training very effective. Our trainer, had a superb way of explaining concepts, statistical analysis topics, and a systematic approach that made the BB course very entertaining and fun.”
Lean Six Sigma Black Belt
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Avishek Sengupta
19/11/2017
Consultant, Cognizant
Well-Structured Training Made Learning Seamless
“The training was well-structured. This organized approach made the learning process seamless and easy to follow.”
Lean Six Sigma Black Belt
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Abhijeet M Tawde
17/09/2017
Commercial Executive, DKSH India Private Limited
Practical Scenarios Explained Exceptionally by Parag
“The explanation of practical scenarios by Parag was excellent. This practical approach made the concepts much easier to understand.”
Lean Six Sigma Black Belt
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Archana K. Damle
17/09/2017
Deputy Manager, Cipla
Subject Explanation Was Very Good
“The subject explanation was very good. The detailed and clear explanations helped me grasp the concepts thoroughly.”
Lean Six Sigma Black Belt
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Dhirendra Singh
17/09/2017
Business Analyst, Ugam
Training provided valuable insights despite dryness
“The training was a bit dry compared to the Green Belt training. However, it still provided valuable insights and knowledge.”
Lean Six Sigma Black Belt
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Sameer A Shaikh
17/09/2017
Sr Manager, Accenture
Comprehensive Training Proves Extremely Beneficial.
“The extensive learning provided by the training was very beneficial. It covered a wide range of topics in great detail.”
Lean Six Sigma Black Belt
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Harshad Prakash Tawde
17/09/2017
Deputy Manager, Cipla
Beneficial Hands-On Experience with Minitab
“The practical examples and hands-on experience with Minitab were very beneficial. These elements enhanced my learning experience significantly.”
Lean Six Sigma Black Belt
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Ameya Arun Pradhan
17/09/2017
Director of Processing Operations, Snipp Interactive Inc.
Theory and Practical Mix Enhanced Learning Experience
“The mix of theory and practical exams was very effective. This balanced approach enhanced my learning experience significantly.”
Lean Six Sigma Black Belt