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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Chandan Anantha
27/11/2017
Senior Engineer, Renault Group
Beneficial Practical Examples in Black Belt Program
“The practical examples used throughout the training were very beneficial. It was great to participate in the Black Belt program with such a good technical team.”
Lean Six Sigma Green Belt
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Hari Kumar G
27/11/2017
Specialist Operations Quality, Danfoss
Outstanding Teaching with Practical Examples
“The teaching methodology, including practical examples for all topics, was outstanding. This method made the training highly effective and enjoyable”
Lean Six Sigma Green Belt
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S. SYED KAMIL HUSSAIN
27/11/2017
Junior Manager, Elico Healthcare Services
Excellent Training Material and Environment
“The training material and environment were excellent. This positive experience reflects well on the Benchmark website.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
K Padma Priya
27/11/2017
Team Leader, IQ Back Office India Private Limited
Detailed Concepts; Course Covers Everything In-Depth
“The concepts were detailed and thorough. The course is good and covers everything in depth.”
Lean Six Sigma Green Belt
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PAVITHRA .S
27/11/2017
Assistant Manager – Quality, Exela Technologies
Use of Examples Made Training Relatable and Concepts Understandable
“Providing more examples made the training very relatable. This approach helped in understanding complex concepts easily.”
Lean Six Sigma Green Belt
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Sudipto Shankar Basu
27/11/2017
Director, AITS Technology Services India Private Limited (Amicus ITS)
Effective Learning Through Practical Examples
“The learning was supported with real-life examples from day-to-day activities and across all industries. The training plan was structured and well-presented, providing an opportunity to learn all aspects in a way that would be hard to forget.”
Lean Six Sigma Green Belt
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L. Ajit Kumar Das
27/11/2017
Asst. Engineer, Steelcase Asia Pacific Holding India Private Limited
Effective Case Studies Shared During Exam
“The case studies shared during the exam were very effective. It was a very good qualitative workshop for Six Sigma Black Belt.”
Lean Six Sigma Green Belt
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AARTHI VETRIMAARAN
26/11/2017
ASSISTANT DIRECTOR – OPERATIONS, IQ Back Office India Private Limited
Helpful Examples Provided Clear Practical Insights
“The examples cited to understand each topic were very helpful. This method provided clear and practical insights into the concepts.”
Lean Six Sigma Black Belt