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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Nishikant Srivastava
17/12/2017
Quality, Aegis
Training Comprehensive and Well-Organized, Extensive, Informative.
“The content of the training was very comprehensive and well-organized. The material covered was extensive and informative.”
Lean Six Sigma Black Belt
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Munish Arora
11/12/2017
Manager, Virtusa Consulting
Exceptional trainer enhanced learning experience
“The trainer was exceptional. Their expertise and teaching style greatly enhanced the learning experience.”
Lean Six Sigma Black Belt
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VVS Shiva Prasad
11/12/2017
Chief Operating Office, QPS Bioserve India Private Limited
Course Content Was Very Good and Thorough
“The content of the course was very good. This thorough and well-structured content provided a solid foundation for understanding Six Sigma principles.”
Lean Six Sigma Black Belt
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Karthik Kannan
11/12/2017
Assista, Dupont
Instructor Helped Understand Topics Quickly with Examples
“The instructor helped us understand the subject topic with examples at a faster pace. This approach facilitated a quicker grasp of the concepts.”
Lean Six Sigma Black Belt
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Hardik Astik
11/12/2017
Zonal Business Manager, Tata Teleservices Limited
Concepts and examples enhanced understanding
“The conceptual understanding and live examples from the industry were very helpful. The excellent way of teaching and good material provided with examples made the training highly effective.”
Lean Six Sigma Black Belt
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ARJUN VASUDEVAN
11/12/2017
STUDENT, ICFAI Business School
Great Training Provided Good Learning
“Everything about the training was great. It provided a good learning experience overall.”
Lean Six Sigma Black Belt
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Vijai Kumar M
11/12/2017
Principle Manager, Bharat Financial Inclusion Limited
Excellent Content and Teaching Methodology
“The content and teaching methodology were excellent. Benchmark Six Sigma has set a benchmark for professional training.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt