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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Kapil Anand
21/04/2019
Deputy Manager, Encore Capital Group
Nicely Structured Training Made Complex Topics Easier
“The training was nicely structured, making complex topics easier to grasp. Benchmark explains difficult concepts in a very simple manner.”
Lean Six Sigma Black Belt
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Milind A Phadke
21/04/2019
Business Consultant, Optum Global Solutions
Helpful Examples Showed How to Apply Six Sigma
“The examples used during the training were very helpful. They provided insights into how to apply Six Sigma methods within my organization effectively.”
Lean Six Sigma Black Belt
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Harvivek Kapur
21/04/2019
Instructor – Sales Enablement, Adobe
Effective Hands-On Practice Enhanced Learning Experience
“The training included lots of practice, which was very beneficial. This hands-on approach made the learning experience more effective.”
Lean Six Sigma Black Belt
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SANGEETHA GUNASEKARNA
24/03/2019
Assistant Manager, AGS Health
Benchmark Training: Clear Definition Phase Explained
“The definition phase was very well explained. Benchmark’s training is clear and comprehensive.”
Lean Six Sigma Black Belt
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Ravi Ranjan Kumar
24/03/2019
Sr. Executative, Foxconn
Informative Topics Provided Valuable Insights into Project Management
“The project charter, CP, and CPK topics were very informative. They provided valuable insights into project management and quality control.”
Lean Six Sigma Black Belt
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Narendra Babu R
24/03/2019
Asst Manager Business Analytics, Rentokil India Private Limited
Detailed Briefing at Each Level Was Helpful
“The detailed briefing about each level was very helpful. Benchmark’s thorough approach is highly effective.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Raymond Pius
24/03/2019
Machine Learing Associate 2, Alexa Data Services Amazon
Practical Training Enhanced Learning Effectiveness
“More practical scenarios were addressed during the training. This practical approach made the learning very effective and applicable.”
Lean Six Sigma Black Belt
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Naveen. D
24/03/2019
Manager, Visionary RCM
Comprehensive DMAIC training was highly useful
“The focus on DMAIC was particularly useful. The training covered this area comprehensively.”
Lean Six Sigma Black Belt