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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Balaji
07/07/2019
Senior Manager, Daimler India
Complete and Comprehensive Training at Benchmark
“The training was complete and comprehensive. Benchmark is a good place to learn Six Sigma thoroughly.”
Lean Six Sigma Black Belt
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Madhu Agarwal
30/06/2019
Sr. Catalog Quality Associate, Amazon
Highly Structured and Efficient Learning Experience
“The structured approach of the trainer was excellent. The course was well-structured, making the learning process smooth and efficient.”
Lean Six Sigma Black Belt
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Vitusha Mohanty
30/06/2019
Associate Team Leader, Bioclinica
Interactive and Informative Training by Benchmark
“The training was very interactive and extremely informative. Benchmark provides very good training within a given span of time.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Shuvam Manna
30/06/2019
Assistant Manager,Projects, ITC Limited
Motivating Environment with Clear Tool Explanations
“The competitive environment mixed with learning and fun was very motivating. The basic concepts for tools were clearly explained, helping in accurate application and analysis. The reading material was also very detailed. Benchmark is the best place to learn the concepts of Six Sigma.”
Lean Six Sigma Black Belt
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Giridhar Madhusudan
30/06/2019
Director, Access Healthcare
Helpful, Organized, Interactive Sessions by Mr. Parag
“The simple way in which complex concepts were explained and the tips to remember in case of confusion were very helpful. The sessions were very well organized, with great interactive moments led by Mr. Parag.”
Lean Six Sigma Black Belt
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Piyush Sharma
18/06/2019
Supervisor, Gain Credit
Informative Training Related to Daily Work
“Detailed understanding of Lean Six Sigma was achieved through informative training that related well to our day-to-day work.”
Quality Certified Professional
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Gunjan sharma
18/06/2019
Senior data analyst, Gain Credit
Content Explanation Was Well Done
“The explanation about the content was well done.”
Quality Certified Professional
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Shrey Datta
18/06/2019
Senior Analyst, Gain Credit
Basic Tools and Quality Understanding Covered
“Basic understanding of the tools and quality was covered.”
Quality Certified Professional