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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Exceptional Trainer and Content Quality
The trainer’s delivery and the subject matter were both outstanding, perfectly aligning with my expectations.
Lean Six Sigma Green Belt
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VK’s Engaging Training Style
What stood out the most for me was VK’s unique and effective training approach, which made the sessions highly engaging and impactful.
Lean Six Sigma Green Belt
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Simplifying Complexity with Interaction
This highly interactive course excelled at breaking down complex concepts into easily understandable insights, making learning both effective and enjoyable.
Lean Six Sigma Green Belt
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Harini B Sarma
07/07/2019
Senior Portfolio Lead, Shell
Impressive Instructor Knowledge Made Learning Effective
“The knowledge level of the instructor was impressive. The most experienced and knowledgeable instructors make the learning process smooth and effective.”
Lean Six Sigma Black Belt
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RANGARAJAN V
07/07/2019
Senior Continuous Improvement Portfolio Lead, Shell
Apt Examples Aided Understanding of Applications
“The examples used during the training were very apt. They helped in understanding the practical application of the concepts.”
Lean Six Sigma Black Belt
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Vinodh Kumar CK
07/07/2019
Manager – Procurement, Sun TV Network Limited
Tutor’s Clear Explanation Greatly Enhanced Understanding
“The tutor’s explanation about the course was very clear and informative. This thorough explanation greatly enhanced my understanding.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
SOCRATEES. C
07/07/2019
Manager, Magickwoods Exports Private Limited.
Define and Measure Phases Well Covered
“The define and measure phase was well covered. This phase provided a solid foundation for the rest of the training.”
Lean Six Sigma Black Belt
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Arvind MN
07/07/2019
Senior team lead / General Manager, Philips India
Precise Training Made Complex Concepts Easy
“The training was precise and to the point. This focus made it easier to grasp complex concepts quickly.”
Lean Six Sigma Black Belt