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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Sujatha Renganathan
Sr. Manager – Quality, ITC Infotech
Training Highly Valuable for IT Industry Advancement
“The applicability of the training to the IT industry was highly valuable, making it an excellent training course for advancing to CMMI Level 5.”
Lean Six Sigma Green Belt
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Ekta Jain
Exe. Sr. Compliance, Income Tax and MIS, Jabil Global Services India Private Limited
Knowledgeable Trainer Made Tool Use Effective
“My goal was the effective and efficient use of tools to minimize waste and accelerate growth, and both the trainer and the course material contributed to a great learning experience. The trainer was very knowledgeable, making the training highly valuable.”
Lean Six Sigma Green Belt
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Anil
Assistant Manager, Adobe
Learning Assessed via Quizzes and Questionnaires
“The mode of presentation, quizzes, and questionnaires effectively checked our learning and understanding.”
Lean Six Sigma Green Belt
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Meha Sharma
Team Lead, Adobe
Learned Six Sigma and Minitab Effectively
“I expected to learn Six Sigma methodologies and implement them in my current processes. The course was interactive, providing extensive knowledge on DMAIC, DMADV, and Minitab. Attending this course was a very nice experience, thanks to the lively environment and effective teaching.”
Lean Six Sigma Green Belt
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Sunil Rawat
Aircraft Maintenance Technician, Jet Airways(I) Limited.
Great Training with Effective Teaching Approach
“The training was great, specially the teaching approach of the trainer. The course was well paced and I will like to recommend to others.”
Lean Six Sigma Green Belt
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Samta Oak
Quality Analyst, ADP India
Best Course Ever Attended, Comprehensive Coverage
“This course itself is the best among those I have attended due to its comprehensive coverage.”
Lean Six Sigma Green Belt
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Adil Owais
Manager, Aegis
Lean Sigma Training’s Impact and Effective Delivery
“Learning the concepts of lean sigma has been transformational, equipping me with the ability to apply these methodologies on the ground. The trainer’s delivery was exceptional, making complex theories understandable and actionable.”
Lean Six Sigma Green Belt
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Mamta V Chouhan
Associate, JP Morgan Chase
Facilitation Techniques Not Applicable (N/A)
“The facilitation and techniques used in the training program were not applicable, as indicated by ‘N/A’.”
Lean Six Sigma Green Belt