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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Sneha Kumari
Manager, Oravel Stays Private Limited
Relevant Examples and Hands-On Exercises Highly Beneficial
“The examples related to theory were very relevant and easy to understand. The hands-on exercises and detailed analyses were highly beneficial.”
Lean Six Sigma Black Belt
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Ashutosh Mishra
Student, BITS Pilani
Instructor’s Impressive Depth of Knowledge
“The depth of knowledge the instructor brought to the course was truly impressive and educational.”
Lean Six Sigma Green Belt
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Kaustubh Singh Jadoun
Senior Manager, Paayas Milk Producer Company Limited
Comprehensive Materials Provided Practical Perspective
“The case studies, course materials, and examples presented were very comprehensive. They provided a practical perspective on the topics covered.”
Lean Six Sigma Black Belt
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NIRANJAN BHATTACHARYA
STUDENT, BITS Pilani
Outstanding Teaching Techniques Kept Me Engaged
“The TEACHING TECHNIQUES used were outstanding, keeping me engaged and eager to learn more. Increasing the course duration would allow even deeper exploration into critical topics.”
Lean Six Sigma Green Belt
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S.K.BALAJEE
student, Panimalar Engineering College
Four-Day Program Was Very Useful and Knowledgeable
“Learned a lot from the four days program. Very useful and knowledgeable.”
Lean Six Sigma Green Belt
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Partho Banerjee
Consultant, PBOPlus Consulting Services
Immersive Delivery Fostered Deep Understanding
“The immersive method of delivery and camaraderie with team members fostered a deep and intuitive understanding of process improvement, elevating the training to a benchmark standard.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
VIJAY BALASUBRAMANIAN
BNP Paribas
Excellent Teaching and High-Quality Materials
“I found the teaching and the material to be excellent, with course materials and teaching methods that were consistently high in quality.”
Lean Six Sigma Green Belt
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SARAVANAN
Sr.Engineer, Poclain hydraulics
Training Focused on Individual Problem Solving
“The training focused on solving problems individually, which was a valuable learning experience that I appreciate.”
Lean Six Sigma Green Belt