Upgrading IT Infrastructure for Efficiency

A US mortgage captive unit was undertaking a big IT infra upgrade project. Benchmark project managed the whole initiative. The requirement arose when Microsoft stopped the support of the browser IE. All the legacy applications were built on IE platform and were now required to be migrated to Google Chrome along with their database connections etc. A comprehensive and cross functional assessment was done for all IT applications, their dependencies and their usage patterns. Testers were identified for each set of application. Post migration, UAT was conducted, bugs were fixed and then the applications were rolled out to the whole team. Project involved training the staff on the new applications and their revised user interfaces. The upgrade significantly improved operational efficiency and supported future growth.