Optimizing Housekeeping Operations

A project was done to reduce the delays in housekeeping activities for a leading hotel chain. The key issues identified were inefficient scheduling, poor inventory management of cleaning supplies and time wastage in daily administrative tasks. Key solutions implemented included a floor wise scheduling for housekeeping, segregation of duties for administrative tasks, JIT principle for cleaning materials inventory. Project resulted in an efficient housekeeping process which saved about 400 man hours each month and improved availability of clean rooms for guest allotment.