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CERTIFIED AI SOLUTION ARCHITECT (CAISA) · LIVE ONLINE
From AI user to AI architect.
A 36-hour live online program that earns you two globally recognised credentials — CAISA and AI Requirements Specialist (AIRS), both accredited by Exemplar Global (ASQ family). No coding required.
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- 36 hours of live instructor-led learning across nine guided sessions
- Dual certification — CAISA and AIRS, both lifetime-valid, both Exemplar Global accredited
- Build a working AI solution as your team capstone — no coding involved
- Capped at 30 participants per cohort for high-interaction learning
- 36 PDUs on completion; one-year online academy access
- Designed for non-technical professionals in operations, strategy, transformation, and quality roles
the next CAISA batch is starting soon
Quick Program Snapshot
- Format: Live online
- Duration: 36 hours across 9 sessions
- Schedule: Saturdays and Sundays
(session timings communicated per batch) - Credentials Earned: CAISA + AIRS
- Accreditation: Exemplar Global (ASQ family)
- Assessment: Per-session MCQ + team capstone
- PDUs: 36
- Certificate Validity: Lifetime (both credentials)
- Class Size: Capped at 30 participants
Same person. Same role. New capability.
🧠 Architect AI ⚡ Without code 🌍 Globally certified
Professionals from leading organizations choose Benchmark Six Sigma
A Two-Pillar Program
Most AI courses give you content. CAISA gives you two interlocked pillars — designed so you graduate with capability you can demonstrate, not just credentials you can claim.
Pillar 1 — Dual Certification
36 hours of live online training. Two globally recognised credentials — Certified AI Solution Architect (CAISA) and AI Requirements Specialist (AIRS), both accredited by Exemplar Global (part of the ASQ family).
Nine guided sessions across architectural foundations, conversational design, requirements engineering, knowledge base architecture, data strategy, risk and human-in-the-loop design, agentic AI patterns, implementation, and capstone delivery. Both certificates carry lifetime validity. Course materials remain available through the online academy for one year.
What you get: two accredited credentials from one program, at one fee — both signalling architectural capability, not just course attendance.
Pillar 2 — The Eight-Session Capstone
A team-based, eight-session progressive build. You leave with a working AI solution, not slideware.
Your capstone is not a project that begins after content is delivered. It is the spine of the program — you form teams in Session 2, choose your own business domain, and progress your solution across the next eight sessions. Every architectural concept the program teaches gets anchored three times: once as it is taught in-session, once as the cohort builds it together into a shared canonical solution during the breakout, and once as your team applies it to the capstone you own between sessions.
By Session 9, your team demonstrates a working AI agent in your chosen domain — defending the architectural choices you made along the way. The strongest capstones may be showcased on the Benchmark website, with your team’s credit.
What you get: portfolio-ready proof of work. Capability precedes certification — and the capstone is where capability is demonstrated.
Why the second pillar matters. AI training typically falls into one of two camps. Either it teaches you to prompt better, or it drops you into Python notebooks. Both leave the same gap: you cannot show a stakeholder a working solution you architected yourself. CAISA closes that gap deliberately — by structuring an eight-session capstone that mirrors what AI architecture work actually looks like in practice.
The capstone is built using no-code platforms — the same kinds of tools professionals use to build AI solutions for real businesses today. Tools change; architectural judgment endures. CAISA is deliberately tool-agnostic at the level of principles.
Why professionals choose CAISA
This program goes beyond AI tool familiarity. It prepares you to translate business intent into structured architectural decisions, weigh trade-offs across knowledge bases, models, integrations, and human oversight, and take ownership of AI initiatives the way a solution architect does — not the way a code-writer does.
Architectural Thinking, Not Coding
Learn to translate business intent into design decisions about logic, knowledge base structure, prompt engineering, integration, and human oversight. You graduate able to articulate what an AI Solution Architect actually decides — a framework that survives platform changes.
Capability, Not Just Credentials
Both CAISA and AIRS certifications are granted only after the capstone is built and demonstrated. Attendance does not equal competence. You leave with a working AI agent your team designed and built — portfolio-ready proof of work, not just a certificate.
Lead AI, Don’t Just Follow It
Become the person your organisation turns to when AI initiatives need direction. No coding background or prior AI experience required — the program is built for professionals in operations, strategy, quality, and transformation who already understand processes and consequences.
Suitable across industries including IT services, manufacturing, healthcare, banking, consulting, and shared services.
Key Program Highlights
- 36 Hours Across Nine Sessions
Live online, weekend cadence, designed for working professionals - Dual Certification
CAISA + AIRS, both Exemplar Global accredited, both with lifetime validity - Eight-Session Progressive Capstone
Build a working AI agent in your team’s chosen domain across Sessions 2 through 9 - No-Code Throughout
No coding required at any point — the focus stays on design judgment, not syntax - Small Cohorts by Design
Capped at 30 participants per session to keep interaction and personal guidance high
- 36 PDUs on Completion
Counts toward professional development hour requirements - One-Year Academy Access
All session materials, assessments, case studies, and practice resources stay available - Capstone Showcase Pathway
The strongest capstones may be showcased on the Benchmark website with your team’s credit - Founder-Led Demonstrations
VK, founder of Benchmark, personally facilitates the canonical architecture walkthroughs for every batch - Pathway to Master Black Belt
CAISA is bundled into the Business Excellence Master Black Belt pathway for those continuing into senior leadership tracks
What You Will Learn
CAISA graduates leave the program with four distinct outcomes, each demonstrated through the capstone you build. Each is grounded in the architectural reasoning the program teaches throughout.
- Practical Capability
Design and build functional AI solutions independently using no-code platforms. By Session 9, you will have contributed to a working AI agent that handles complex interactions, integrates with knowledge bases, and provides real-time personalised assistance — a portfolio-ready artefact, not theoretical knowledge. - Architectural Thinking
Translate business intent into structured design decisions about logic, prompts, integrations, knowledge base structure, and scalability. This is the leverage point that makes the rest of the program durable — tools will change, but architectural judgment endures. - Professional Judgment
Decide when AI is appropriate and when it is not. Challenge technical proposals with structured reasoning. Align AI solutions with governance, ethics, and strategy. Take responsibility for the operational, ethical, and reputational consequences of the solutions you design. - Long-Term Relevance
Develop capability that survives platform changes. The architectural framework you learn — requirement-to-design translation, decision logic, knowledge base structuring, integration patterns, human-in-the-loop placement — remains applicable as tools evolve.
The Nine-Session Curriculum
Each session builds on the last. By the end, you have designed and demonstrated a complete AI solution in your team’s chosen domain.
Session 1 — Foundations of AI & Conversational AI
Establish the architectural map you will use throughout the program. Distinguish AI from rule-based software, locate AI solutions within a seven-component framework, and understand where Large Language Models sit across them. Experience Generative AI as a designed component within an AI solution — distinct from using it as a chat tool — through a guided first build.
Session 2 — Machine Learning Basics & Advanced Conversational Design
Ground yourself in how AI systems actually learn — the three Machine Learning paradigms and where Deep Learning and LLMs fit. Develop a working capability map for LLMs: what they do reliably, what works with careful prompting, what is risky, and what is the wrong tool entirely. Design conversation flows handling multi-turn dialog, context, and conditional logic. By session end, your capstone team has formed, your domain is taking shape, and your first solution component exists.
Session 3 — Strategic Alignment & Business Requirement Documentation
Ground your capstone in strategic intent. Break long-term business goals into actionable objectives, use the Future Reality Tree (FRT) to align current realities with where the business needs to go, and assess whether an opportunity is genuinely AI-suitable. Translate strategic clarity into a structured Business Requirement Document — the architectural foundation that ensures you are solving the right problem before anyone starts building.
Session 4 — Technical Feasibility & Knowledge Base Design
Turn the capstone’s strategic foundation into a technically grounded design. Encounter the nine architectural decisions that define what an AI Solution Architect actually chooses — from stack and integration protocol through batch-vs-real-time, security posture, model strategy, deployment topology, and human-in-the-loop placement. Explore internal vs external knowledge bases, the override principle, and embeddings as the substrate that makes retrieval work.
Session 5 — Data Strategy & Solution Architecture
Turn your capstone from a functional prototype into something architecturally serious. Assess automation-readiness across six aspects, design a four-pillar data strategy, apply a seven-layer thinking tool to decompose your solution, and build a four-tier retrieval cascade — internal knowledge base, external knowledge base, web, and human escalation. By session end, your solution produces responses that can be inspected, defended, and reasoned about — not just demonstrated.
Session 6 — Risk Management, HITL, Fine-Tuning & Prompt Engineering
Build a risk register using a likelihood-and-impact matrix, conduct stakeholder analysis, and learn Human-in-the-Loop (HITL) as an architectural pattern — placed deliberately, with escalation paths designed end-to-end. Navigate the architect’s four-tier model-choice surface, apply Chain-of-Thought and Multi-Shot prompt patterns, and tune LLM parameters. By session end, your capstone has explicit safety rails and prompts that work as architectural specifications.
Session 7 — Implementation, Personas, Sentiment, RAG & Agentic AI
Make the key architectural decisions about retrieval and autonomy. Choose between Traditional RAG, Agentic RAG, and embeddings-only architectures. Navigate the five-level Agentic AI ladder and defend the level your capstone should sit at. Learn the four agentic design patterns — Reflection, Tool Use, Planning, and Multi-Agent. Apply personas and sentiment as architectural inputs, and develop change management and training plans that drive successful adoption.
Session 8 — Capstone Preparation
A four-block working session where everything you have learned converts into eight plan-complete artefacts ready to defend: a defended FRT and BRD, answers to the eight Knowledge Base & LLM Design Questions, an applicable-policies list, an event-response tabulation, a final flowchart and sequence diagram, and a final Global Prompt and set of Playbook Prompts tested as an integrated set. By session end, your capstone is prototype-ready.
Session 9 — Capstone Showcase
The proof-of-work session. Your plan-complete capstone becomes a working, demonstrable AI solution. Translate solution logic into a detailed flowchart, incorporate real-time data, optimise for performance and scalability, and demonstrate your capstone as a team — defending your architectural choices and receiving structured peer feedback. This is the gate for both CAISA and AIRS certifications.
Want the full session-by-session breakdown including learning objectives, breakout activities, and capstone milestones? Request the brochure below — we will send it across with the next available batch schedule.
What’s Included in Your Training
Learning Experience
- 36 hours of instructor-led live online learning across 9 sessions
- Hands-on breakout activities and structured group capstone work
- Founder-led canonical architecture walkthroughs in every batch
- Q&A access to instructors and dedicated forum discussions
- Technical support for no-code platforms used in class
- Progressively detailed templates released at each session
Credentials, Capstone & Continued Access
- Certified AI Solution Architect (CAISA) credential — Exemplar Global accredited
- AI Requirements Specialist (AIRS) credential — Exemplar Global accredited
- Lifetime validity on both credentials
- 36 PDUs on completion
- Eight-session team capstone — design and build a working AI solution in your chosen domain
- One-year access to the BenchmarkX360 online academy with all materials, assessments, and case studies
- Post-training mentorship and access to the Benchmark Six Sigma global professional community
Who CAISA Is For
- Operations, delivery, and functional managers overseeing AI-driven initiatives
- Business analysts specialising in AI projects
- Project and programme managers leading AI initiatives
- Internal consultants advising teams on AI adoption
- Product managers defining AI-powered features
- Lean Six Sigma practitioners adding AI to their toolkit
- Quality professionals applying AI to process improvement
- Digital transformation leaders, CX leaders, and functional heads in HR, Finance, Operations, and Service
Prerequisites & Setup
- Required: Basic computer literacy and the ability to think logically about business processes
- Not required: Coding background, prior AI experience, mathematical or statistical training
- Recommended: General awareness of AI and basic familiarity with project management concepts
- Software: All tools used in the program are web-based; setup instructions for accounts are shared before the program begins
- Hardware: A laptop or desktop is highly recommended throughout — sessions are interactive and include hands-on exercises and live builds
- Internet: A stable internet connection and a modern web browser are required
Dual Certification, Globally Recognised
Benchmark Six Sigma is an Accredited Training Provider of Exemplar Global — a globally recognised certification body and part of the ASQ (American Society for Quality) family. Completion of CAISA earns you two accredited credentials from one program, both with lifetime validity.
What this means for you
- Two credentials from one program — CAISA (Certified AI Solution Architect) and AIRS (AI Requirements Specialist)
- Both accredited by Exemplar Global (ASQ family)
- Both granted only after capstone completion — capability precedes certification
- Lifetime validity on both
- 36 PDUs on completion
Why Benchmark Six Sigma
- Pioneer in business excellence training since 2001
- Leaders in AI for Lean Six Sigma — CAISA is our flagship modern program, with the AI toolkit built by the same team
- VK, founder of Benchmark, personally facilitates the canonical architecture walkthroughs for every CAISA batch
- Large alumni and peer-learning ecosystem across 35+ countries
- Emphasis on real capability, not just certification
What participants are saying
CAISA participants consistently describe the same shift — from being users of AI tools to being designers of AI solutions.
I came into this course as a regular LLM user, but I’m leaving with a genuine understanding of how these models work under the hood. This shift — from simply using AI to truly understanding it — has been the most valuable part of the journey.
Brindha Jayaraman, Director Product Adoption
The blend of strategic concepts and hands-on implementation was particularly valuable. The inclusion of Agentic AI and real-world Capstone Projects ensures strong practical exposure rather than just theoretical learning.
Chinmay Phanashikar, Project Manager
After more than a decade, this was a rare opportunity for me to get hands-on with technology and actually build. It enabled me to develop my own agentic prototype, making the learning both tangible and impactful.
ELangovan MV, Vice President
Frequently asked questions
Do I need a coding background to take CAISA?
No. CAISA is a no-code program. You will not write code at any point. Basic computer literacy and the ability to think logically about business processes are what you need. The program is deliberately designed for non-technical professionals — including those from operations, strategy, quality, transformation, and functional management backgrounds.
What credentials do I earn?
CAISA is a dual-certification program. On completion, you earn two globally recognised credentials — Certified AI Solution Architect (CAISA) and AI Requirements Specialist (AIRS) — both accredited by Exemplar Global (part of the ASQ family). Both certificates carry lifetime validity. This is one of the program’s strongest value propositions: two accredited credentials from one program, at one fee.
Is there an exam?
Each of the nine sessions has a multiple-choice assessment. More importantly, you also complete a team capstone — an eight-session progressive build where your team designs and demonstrates a working AI solution. Both CAISA and AIRS credentials are granted only after the capstone has been completed and demonstrated. Attendance does not equal competence — capability precedes certification.
How does the capstone work?
Your capstone is not a project that begins after content is delivered. Teams form in Session 2, choose their own business domain, and progress the capstone across the next eight sessions. Every architectural concept the program teaches is anchored three times — once as it is taught in-session, once as the cohort builds a canonical reference solution together in the breakout, and once as your team applies the same concept to the capstone you own between sessions. By Session 9, your team demonstrates a working AI agent in your chosen domain. The strongest capstones may be showcased on the Benchmark website with your team’s credit.
How is CAISA different from a Lean Six Sigma certification?
CAISA is adjacent to Lean Six Sigma, not a replacement. LSS certifications (Green Belt, Black Belt, Master Black Belt) teach you the DMAIC discipline for process improvement. CAISA teaches you to design AI solutions that fit inside that improvement work — or to lead AI initiatives independently. Many participants hold both, and CAISA is bundled into the Business Excellence Master Black Belt pathway for those continuing into senior leadership tracks.
How is CAISA different from AIRS as a standalone program?
AIRS focuses on Business Requirement Documentation for AI projects — gathering requirements and aligning AI solutions with business objectives. CAISA covers everything AIRS covers, and then adds AI workflow design, solution architecture, and optimisation. That’s why CAISA completion earns dual certification — both the CAISA and AIRS credentials.
What software do I need before the program starts?
All tools used in the program are web-based — no installation required. You will receive setup instructions for accounts before the program begins. A laptop or desktop, a modern browser, and a stable internet connection are required. If you plan to use a company-issued device, please ensure you have access rights to install or use the required applications.
What if I miss a session?
Sessions are highly interactive and built around team capstone work, so live attendance is strongly recommended. If you miss a session, recordings may be available — please check with the program coordinator. All session materials remain accessible to you through the online academy.
Are both certificates valid for life?
Yes. Both the CAISA and AIRS credentials, accredited by Exemplar Global, carry lifetime validity.
Why is the program online and not in-person?
Online delivery lets us run smaller, more focused sessions, makes it easier to ask questions through chat without disrupting flow, gives every participant a clear view of the screen, and saves you travel time. Batches are frequent, so you can pick a schedule that fits your work. After several years of refining the online format, participants regularly tell us the sessions feel more engaging than offline alternatives.
Can I switch batches if something comes up?
Yes, batch changes may be considered in genuine and unforeseen situations, subject to review. Batches are planned carefully for cohort continuity and team capstone progression, so transfers are not routine — but the team will help if you reach out early.
What support is available after the program?
You remain connected to the Benchmark Six Sigma learning ecosystem after the program concludes. You retain academy access for one year and have continued access to materials, forums, and the global professional community. Alumni receive guidance on advancing to higher capability levels — including the Business Excellence Master Black Belt pathway that bundles CAISA with other senior programs.
Get the Brochure, Upcoming Batch Details, or a Call Back
Use the form to request the brochure, the next available batch schedule, or a quick call with our team. We can also help you understand whether CAISA fits your current role and where you want to take your work next.
Our team will get back to you shortly with the requested details.
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