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WNS Global Services
Elevating Service Excellence with Scalable Capability
As a global leader in business process management, WNS operates in an environment where precision, agility, and client-centric delivery are essential. Our engagement brought us into teams that demonstrated a clear focus on building structured problem-solving skills, streamlining internal workflows, and strengthening cross-functional alignment. The emphasis on operational clarity reflected their commitment to delivering consistent value at scale.
It was a pleasure to collaborate with professionals who combined service mindset with process discipline. Their intent to embed continuous improvement into everyday operations made the engagement both energizing and future-ready.
Testimonials for Benchmark Six Sigma
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Debanjan Bhattacharjee
11/11/2020
Business Operations Analyst I, Here Technologies
Learned Application in Daily Activities via Model Building Simulations
“I learned how to utilize the learning in daily activities and its application in defining new projects, particularly through model building simulations, assumptions, and distributions.”
Lean Six Sigma Green Belt
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Suhas Gurav
11/11/2020
Business Operations Analyst II, Here Technologies
Learned Metric Derivation, Crystal Ball Tool
“I learned how to derive metrics for various projects within our organization to improve efficiency, utilizing the Crystal Ball tool for different data sets.”
Lean Six Sigma Green Belt
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Amol Waychal
11/11/2020
Business Operations Analyst I, Here Technologies
Effective Teaching of New Techniques for Metric Derivation
“New techniques for metric derivation were effectively taught, focusing on key concepts.”
Lean Six Sigma Green Belt
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Sampriti Dasgupta
11/11/2020
Business Operations Analyst II, Here Technologies
Valuable Metric Techniques Reinforced Practically
“I gained valuable techniques for metric derivation, reinforced by exercises that implemented the knowledge gained during sessions.”
Lean Six Sigma Green Belt
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Dwarkesh Patil
11/11/2020
Business Operations Analyst II, Here Technologies
Effective Metric Derivation Techniques for Project Management
“The course provided effective derivation of metrics for better project management through various tools and techniques.”
Lean Six Sigma Green Belt
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Shaibaz Shaikh
11/11/2020
Business Operations Analyst, Here Technologies
Forecasting Tool Aided Metric Definition
“I expected to understand the relationship between different parameters impacting our metrics and how to define them; I appreciated the forecasting tool, which will aid future project delivery.”
Lean Six Sigma Green Belt
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Hitesh Karkal
11/11/2020
Senior Business Analyst, Here Technologies
Course Helped in Metric Derivation and Process Enhancement
“The course assisted in our metric derivation and enhanced our existing processes through the use of a new simulation tool.”
Lean Six Sigma Green Belt
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Murtuza Rangwala
11/11/2020
Business Operations Manager, Here Technologies
Trainer Enhanced Metric Derivation Skills
“Gained an understanding of various techniques and models for metric derivation and validation, thanks to the trainer’s domain knowledge.”
Lean Six Sigma Green Belt