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WNS Global Services
Elevating Service Excellence with Scalable Capability
As a global leader in business process management, WNS operates in an environment where precision, agility, and client-centric delivery are essential. Our engagement brought us into teams that demonstrated a clear focus on building structured problem-solving skills, streamlining internal workflows, and strengthening cross-functional alignment. The emphasis on operational clarity reflected their commitment to delivering consistent value at scale.
It was a pleasure to collaborate with professionals who combined service mindset with process discipline. Their intent to embed continuous improvement into everyday operations made the engagement both energizing and future-ready.
Testimonials for Benchmark Six Sigma
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Dipankar Acharya
04/05/2021
Deputy General Manager, Future Group
Value-Adding Program to Inculcate Innovation Among Employees
“Very interesting and value-adding program to inculcate the spirit of Innovation among all employees”
Creativity and Innovation Practitioner
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Benoy Joseph
04/05/2021
Associate Director, Royal Bank of Canada
Detailed Explanation and Examples of TRIZ Helpful
“I had heard a lot about TRIZ but never tried using it. Thanks for the detailed explanation and examples. This is quite helpful.”
Creativity and Innovation Practitioner
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Excellent training with hands-on practice; thanks
“Thank you so much for imparting once again excellent training and hands-on practice on real-life problems, VK sir. This training is definitely going to help me in my new role at my organization. Sincerely thank you VK sir and the Benchmark Six Sigma team.”
Creativity and Innovation Practitioner
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Ilavarasi Panneer Selvam
04/05/2021
Assistant Vice President, Bank of America
Highly Recommended Innovative Business Session by VK
“Very well articulated and very well explained by VK. Lot of business cases to work on. Great session and I suggest everyone who wants to think innovative.”
Creativity and Innovation Practitioner
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Sharmistha Chowdhury
04/05/2021
Quality Assurance Manager, LinkedIn
VK’s Teaching Made Complex Topics Simple
“Amazing teaching techniques of VK, which makes the complex topic look simple. Hands-on exercise were very helpful.”
Creativity and Innovation Practitioner
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Empowered Learning on TRIZ and Innovation to Next Level
“It empowered my learning on TRIZ and innovation to the next level. Especially areas that are not directly related to 40 principles. With this exercise now I am more confident to use 40 principles and contradictions for any business problem.”
Creativity and Innovation Practitioner
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Excellent TRIZ program for problem-solving
“TRIZ program is really an excellent program that broadens your thinking towards problem-solving. It acts as a lever for generating more creative ideas to solve the problem. VK explained the concept very well with relevant examples from multiple industries. This is a must to have competency for a six sigma professional.”
Creativity and Innovation Practitioner
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Parag khokle
03/05/2021
Senior Manager – DERM, DERM
Excellent Session on Creativity and Innovation by VK
“Excellent session by VK on Creativity and Innovation by explaining it with Real-time examples and Real-time case studies. Helped in understanding the concepts. Great learning experience.”
Creativity and Innovation Practitioner