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WNS Global Services
Elevating Service Excellence with Scalable Capability
As a global leader in business process management, WNS operates in an environment where precision, agility, and client-centric delivery are essential. Our engagement brought us into teams that demonstrated a clear focus on building structured problem-solving skills, streamlining internal workflows, and strengthening cross-functional alignment. The emphasis on operational clarity reflected their commitment to delivering consistent value at scale.
It was a pleasure to collaborate with professionals who combined service mindset with process discipline. Their intent to embed continuous improvement into everyday operations made the engagement both energizing and future-ready.
Testimonials for Benchmark Six Sigma
Feedback Filters
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Sohan Mirajkar
21/03/2022
Senior Process Manager, eClerx
Excellent Session
“It was an Excellent session.”
Design Thinking Practitioner
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Eleni Bolpasi
21/03/2022
Knowledge, Center Champion and Supplier Relationship Manager, Kellogs
Course Delivered with Practical Examples and Cases
“Excellent delivery of the course with practical examples and case studies that the teams could work in.”
Design Thinking Practitioner
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Santhosh BK
21/03/2022
Manager – Delivery Excellence, MPhasis
Excellent Session with Apt and Varied Examples
“Excellent session with lots of activities. Very interesting since the examples were apt and varied. Course material is concise.”
Design Thinking Practitioner
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Guruvammal Namasivayam
21/03/2022
Senior Delivery Manager Business excellence, Guardian India
Crisp and Engaging Workshop on DT Tools Applicable to Real-Time Scenarios
“A crisp and engaging workshop covers all important tools of DT, it’s more relevant and easy for applying the concepts to real-time scenarios.”
Design Thinking Practitioner
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Manish Manjhi
21/03/2022
Senior Manager, Protiviti
Session Included Team Activities and Design Thinking
“The session is composed of lots of activities with a team which gives you a taste of design thinking.”
Design Thinking Practitioner
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Yashvant Sawant
21/03/2022
Qc Officer, Colorcon Asia
Great Learning Experience
“A Great Learning Experience”
Design Thinking Practitioner
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Sai Laxmi Kotari
21/03/2022
Continuous Improvement Lead, SAP
Wonderful, Interactive, and Engaging Learning Session
“Wonderful learning session, Very interactive and Engaging”
Design Thinking Practitioner
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Shrikant Angre
21/03/2022
Assistant Vice President – Operations, Ugam
Thank you VK for enriching experience
“Thank you VK sir for providing us with the enriching experience by way of teaching us various tools that will enable us in Design Thinking to resolve any type of problems related to existing & new (product, service). All the examples you shared were very much useful and the best part was the hands-on exercises”
Design Thinking Practitioner