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WNS Global Services
Elevating Service Excellence with Scalable Capability
As a global leader in business process management, WNS operates in an environment where precision, agility, and client-centric delivery are essential. Our engagement brought us into teams that demonstrated a clear focus on building structured problem-solving skills, streamlining internal workflows, and strengthening cross-functional alignment. The emphasis on operational clarity reflected their commitment to delivering consistent value at scale.
It was a pleasure to collaborate with professionals who combined service mindset with process discipline. Their intent to embed continuous improvement into everyday operations made the engagement both energizing and future-ready.
Testimonials for Benchmark Six Sigma
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Logical Idea Generation Explained Seamlessly by VK
“Generation of ideas in a logical way. It is so appealing to know that there are tools that help in directing the mind towards generating improved ideas and thinking logically. Thanks to VK sir for explaining the terms so seamlessly.”
Creativity and Innovation Practitioner
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Manik Sood
05/07/2023
Great Course for Generating Out-of-the-Box Solutions
“Great course. This course is apt for those who want to generate out-of-the-box solutions for industry problems. While brainstorming helps generate a good quantity of ideas, Triz helps generate ideas from different perspectives.”
Creativity and Innovation Practitioner
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Informative Content with Methodical and Inventive Techniques for Issue Targeting
“Quite Informative and Insightful Content. Very methodical, structured and inventive techniques to target issues at hand.”
Creativity and Innovation Practitioner
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M B Rahul Ganapathy
05/07/2023
Manager, Flipkart
Awesome Session with TRIZ Exercise Provided Structured Solutions
“Awesome session with great insights. This session is an eye-opener for solutions. Most industries concentrate on root causes but we are left guessing when it comes to finding solutions in a structured manner, TRIZ exercise will help a lot in the solution part, also VK explains it just in the right manner, so it becomes easy and more effective.”
Creativity and Innovation Practitioner
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New TRIZ Principles techniques explained thoroughly
“New technique (40 TRIZ Principles) learnt on business problem solving. Very well explained in sessions on innovative thinking, resolving contradictions, ideality, inventive problem-solving techniques, 39 Engineering parameters, Triz matrix, 40 TRIZ principles, etc.”
Creativity and Innovation Practitioner
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Excellent Interactive and Insightful Practice Session
“Excellent Interactive and Insightful practice session. The creativity & innovation has so much structured approach, which was detailed by Mr. Vishwadeep Khatri using live examples and insightful thought-provoking, and engaging sessions. The sessions were interactive and engaging with all participants sharing their inputs during the practice exercise, which was mutual learning from the exchange of thoughts.”
Creativity and Innovation Practitioner
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Learning TRIZ: Solving Problem Contradictions
“Interesting and powerful. Triz is a very interesting and powerful tool that was learned in this session which helps in understanding contradictions of the problem area and prioritizing the parameters and reaching out to the valid proposal of solutions. The session is very interactive and got an opportunity to work on real-time scenarios that we face in day-to-day operations.”
Creativity and Innovation Practitioner
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Fresher-friendly training; amazing trainers
“As a fresher, I have learned a lot, and it has given me a perspective on things. The trainers here are amazing, with thorough knowledge about the subject. The coordinating team is helpful and gives updates from time to time.”
Lean Six Sigma Green Belt