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WNS Global Services
Elevating Service Excellence with Scalable Capability
As a global leader in business process management, WNS operates in an environment where precision, agility, and client-centric delivery are essential. Our engagement brought us into teams that demonstrated a clear focus on building structured problem-solving skills, streamlining internal workflows, and strengthening cross-functional alignment. The emphasis on operational clarity reflected their commitment to delivering consistent value at scale.
It was a pleasure to collaborate with professionals who combined service mindset with process discipline. Their intent to embed continuous improvement into everyday operations made the engagement both energizing and future-ready.
Testimonials for Benchmark Six Sigma
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Susmit Pal
26/09/2024
Pernod Ricard India
Aligned Goals with Actionables Using X-Matrix and FRT/CRT
“I learned how to align our goals with actionable activities to foster cross-functional collaboration and drive organizational success using X-Matrix, FRT, and CRT knowledge.”
Hoshin Kanri Practitioner
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Sameer Mahebub Inamdar
26/09/2024
Pernod Ricard India
Executing Strategy with FRT/CRT Methods and Injections
“The course taught us how to execute strategy into reality with selected injections based on FRT/CRT methodologies, drilling down into sub-goals and actionable items.”
Hoshin Kanri Practitioner
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Yogesh Kolkar
25/09/2024
Pernod Ricard India
Hoshin Kanri Implementation Simplified KPI Resolution
“I gained ideas on how to resolve challenging KPI issues; implementing the Hoshin Kanri concept at our unit for KPIs is very straightforward.”
Hoshin Kanri Practitioner
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PRANGON GOSWAMI
25/09/2024
Pernod Ricard India
Implementation Process Clarified; Benefits Highlighted
“The implementation process and its benefits were clarified, highlighting relative advantages compared to other approaches.”
Hoshin Kanri Practitioner
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GYAN SAGAR
25/09/2024
Pernod Ricard India
New Strategic Tools Enhanced Practical Learning
“New strategic tools were introduced, enhancing my practical learning experience.”
Hoshin Kanri Practitioner
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Upendra Kumar Sharma
25/09/2024
Pernod Ricard India
Strategic Planning Presented with Clear Phases
“Strategic planning was clearly presented, with a bifurcation of phases to address issues effectively.”
Hoshin Kanri Practitioner
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Amit Kapadia
25/09/2024
Pernod Ricard India
Systematic Problem-Solving Approach Demonstrated
“The systematic approach to problem-solving was demonstrated effectively; we will be able to apply this in our own demos.”
Hoshin Kanri Practitioner
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Uday Pandey
25/09/2024
Pernod Ricard India
Three-Year Strategy Execution with X Matrix Facilitated
“The execution of a three-year strategy for our organization was facilitated through an X Matrix exercise.”
Hoshin Kanri Practitioner


