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WNS Global Services
Elevating Service Excellence with Scalable Capability
As a global leader in business process management, WNS operates in an environment where precision, agility, and client-centric delivery are essential. Our engagement brought us into teams that demonstrated a clear focus on building structured problem-solving skills, streamlining internal workflows, and strengthening cross-functional alignment. The emphasis on operational clarity reflected their commitment to delivering consistent value at scale.
It was a pleasure to collaborate with professionals who combined service mindset with process discipline. Their intent to embed continuous improvement into everyday operations made the engagement both energizing and future-ready.
Testimonials for Benchmark Six Sigma
Feedback Filters
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Hariram
07/08/2024
Pernod Ricard India
Hands-On Tool Usage Improved Strategy Knowledge
“I gained good knowledge about strategy deployment across the organization through hands-on experience with tool usage.”
Hoshin Kanri Practitioner
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Madhav Kandekar
07/08/2024
Pernod Ricard India
Execution Excellence Linked to Core Strategy Emphasized
“Execution excellence linked to core strategy was emphasized, showcasing the connection between strategy and practical project execution.”
Hoshin Kanri Practitioner
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ANIL MATHEW DOMINIC
07/08/2024
Pernod Ricard India
Improved KPIs Using FRT and CRT Methodologies
“We explored improving organizational KPIs using Future Reality Tree (FRT) and Current Reality Tree (CRT) methodologies.”
Hoshin Kanri Practitioner
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Arun Lahare
07/08/2024
Pernod Ricard India
Cross-Functional Links Established via RCA and FRT/CRT
“Cross-functional links for deployment were established through RCA (Root Cause Analysis), identifying injections via CRT and FRT analysis for effective support.”
Hoshin Kanri Practitioner
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Swagat Mohanty
07/08/2024
Pernod Ricard India
Engaging Facilitation Clarified Objectives and Execution
“Clarity on objectives, strategies, tactics, and execution was achieved through engaging facilitation by the host.”
Hoshin Kanri Practitioner
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DEEPAK V
07/08/2024
Pernod Ricard India
Real Scenarios Enabled Ground-Level Deployment
“I learned to understand concepts and deploy them at ground level through real scenarios discussed during the course.”
Hoshin Kanri Practitioner
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Nabin Kumar Pal
06/08/2024
Aliaxis
Effective DMADV and DFSS Learning Experience
“I expected to gain a comprehensive understanding of various phases (DMADV) of DFSS, basic statistical tools, design of experiments, and their implementation in projects; the storytelling approach with practical examples was particularly effective.”
DFSS Green Belt
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Joe Vignesh
05/08/2024
Aliaxis
DFSS Training Offered Examples, Structured Materials
“The training on DFSS provided valuable examples and well-structured training materials.”
DFSS Green Belt


