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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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Chetana Vaidya
Senior Process manager, eClerx
Excellent Training Explained with Simple Examples; Good Venue
“Excellent training, explained with simple examples. Good venue. Gained a lot of knowledge.”
Lean Six Sigma Green Belt
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LOURDU XAVIER S
Senior Manager, eClerx
Problem-Solving Techniques Covered Were Very Useful
“The problem-solving techniques covered in the training were very useful. The methods taught will help in identifying and addressing issues more effectively.”
Lean Six Sigma Black Belt
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A. ASADHULLAH
SITE ENGINEER, Sterling and Wilson Private Limited
Course Structure Made Learning Enjoyable and Effective
“The way the course was structured made learning enjoyable and effective.”
Lean Six Sigma Green Belt
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ANAND K R
Senior Executive, Strides Shasun Limited
Real-Life Examples Made Concepts Tangible and Relatable
“Real-life examples used throughout the course made the abstract concepts tangible and relatable, enhancing the overall learning experience.”
Lean Six Sigma Green Belt
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S VAITHEESWARAN
Executive Director, Sundaram BNP Paribas Fund Services
Trainer’s Clear, Well-Paced Approach Facilitated Learning
“I found the trainer’s approach to be refreshingly clear and well-paced, which facilitated my learning process. The practical examples were particularly relevant and helpful, allowing me to grasp the concepts with ease.”
Lean Six Sigma Green Belt
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Kapil Anand
Sr Group Manager, Encore Capital Group
Knowledgeable Trainer and Team Made Learning Excellent
“The knowledgeable trainer, along with my team, made the learning experience excellent.”
Lean Six Sigma Green Belt
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Rahul D Wagh
Sr.Engineer, Epcos India Private Limited Nashik
Faculty’s Simple Explanations Made Complex Concepts Easy
“The faculty’s simple explanations and clear examples made complex concepts easy to grasp.”
Lean Six Sigma Green Belt
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Nithin Varghese Thalakottur
Analyst, Sutherland
Meticulously Prepared and Insightful Course Presentations
“The detailed information and presentations provided during the course were meticulously prepared and very insightful.”
Lean Six Sigma Green Belt