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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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Joseph Victor R
02/05/2017
Manager – Learning Partner – Technical Training, Omega Healthcare
Simple Explanations Made Concepts Accessible to All
“The simple and detailed explanations by the instructor made the concepts understandable even for those without an engineering or math background. This training is highly recommendable for anyone interested in Six Sigma.”
Lean Six Sigma Black Belt
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K Mohammed Khadir
02/05/2017
Assistant Manager, Omega Healthcare
Multiple Examples Made Concepts Understandable
“The training included multiple examples that made the concepts understandable. This approach greatly enhanced my learning experience.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Anish Prakash Sontakke
02/05/2017
Associate, Royal Bank of ScotLand
Informative Examples; Well-Planned Training Infrastructure
“The given examples were very informative. The training’s infrastructure and planning were well thought out, enhancing the overall learning experience.”
Lean Six Sigma Black Belt
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Karunakar S. Banjan
30/04/2017
AVP, Tata AIA Life Insurance Co. Limited.
Industry-Related Examples and Experienced Mentors Added Significant Value
“Most of the examples were related to industries, making them easy to understand and correlate with real-world scenarios. The mentors’ extensive experience in various industries added significant value.”
Lean Six Sigma Black Belt
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RAMESH NALLURI
30/04/2017
MANAGER, Tata Motors
Useful concepts for project completion
“The concepts and techniques taught were very useful for taking a project to its final stage and handover. The sample examples related to different streams provided good cross-learning opportunities.”
Lean Six Sigma Black Belt
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Aisha Pongadan
30/04/2017
Assistant Manager – Quality, Intelenet Global Services
Useful Self-Study Material Reinforced Learning
“The self-study material was very useful for reinforcing what we learned during the sessions. It allowed for independent review and a deeper grasp of the concepts.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Gurupreet Singh
30/04/2017
Department Head, Biorev, LLC
Comprehensive Training Was Highly Valuable
“I appreciated everything about the training. The comprehensive coverage of topics made it a highly valuable experience.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Krishanu Mitra
30/04/2017
Vice President, Citibank
Informative Training Replicable in Industry
“The training was informative and could be replicated in the industry I belong to, like BPO. It provided practical insights that were directly applicable to my work.”
Lean Six Sigma Black Belt