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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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KAPIL MOHAN SHARMA
22/04/2018
BUSINESS ANALYST (INDIA GLOBAL OPERATIONS), Fareportal
Outstanding Trainer Mr. Khatri Kept People Engaged with Practical Examples
“The trainer’s knowledge and the quality of keeping the people on track with practical examples from daily and professional life were outstanding. Training given by Mr. Khatri is the ultimate in terms of all three levels: basic, practical, and technical.”
Lean Six Sigma Black Belt
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Parbina Tamang
22/04/2018
Financial Crime Analyst, Wells Fargo
Helpful examples and explanations
“The examples and their explanation were very helpful.”
Lean Six Sigma Green Belt
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Prashanth D
22/04/2018
Team Leader, ANZ Limited
Presenter’s Examples Were More Realistic
“The examples given by the presenter were more realistic.”
Lean Six Sigma Green Belt
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Puneet Mohan Vohra
22/04/2018
Assistant Manager, Sonalika International tractors limited
Daily Life Examples Made Learning Fun and Effective
“The daily life examples given by the trainer to understand the concept of tools were very effective. The way of teaching statistical and Six Sigma tools was very effective, and I had never expected that learning them would be so much fun.”
Lean Six Sigma Black Belt
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Arya S Nair
22/04/2018
Deputy Manager, Strides Shasun Limited
Fantastic Sessions with Engaging Trainer and Humor
“The classroom sessions were fantastic. The trainer’s skill in keeping participants engaged and his sense of humor made the sessions enjoyable.”
Lean Six Sigma Green Belt
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Ashish D Bawkar
15/04/2018
Sr Manager – M4, Varroc Engg Limited
Project work was very helpful
“The project work was very helpful.”
Lean Six Sigma Green Belt
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HARIHARAN KANDANATH
15/04/2018
DY.Manager, Varroc Engg Limited
Roadmap and clarity on project selection excellent
“The roadmap and clarity on how to select projects, considering factors for each project, were excellent.”
Lean Six Sigma Green Belt
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Jayaram krishna patil
15/04/2018
Sr.Engg, Varroc Engg Limited
Roadmap on project selection very helpful
“The roadmap and clarity on project selection and factors were very helpful.”
Lean Six Sigma Green Belt