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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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Vivek M Dahake
30/04/2017
AGM, Mahindra Susten
Simple Teaching Made Learning Easy and Effective
“The simple way of teaching made the learning process very easy and effective. The approach used was straightforward and highly appreciated.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Sameer Asif Shaikh
30/04/2017
Student, Welingkar Institute Bangalore
Well-organized methodology with deep business insights
“The course material and teaching methodology were very well organized. The Green Belt Six Sigma program provided deep insights into solving business cases and overcoming real-life problems.”
Lean Six Sigma Black Belt
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Sachin V Joshi
30/04/2017
Manager – Quality, Infrasoft Technologies Limited.
Helpful Manual and Practice Exercises Provided
“The course manual and practice exercises were very helpful. The trainers were knowledgeable about the subject and could provide real examples and resolve participants’ doubts.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Kanwaljit Singh Bhambrah
30/04/2017
Lean Six Sigma E2E Improvement Manager, Atos India
Examples Simplified Concepts, Eased Learning Process
“The examples provided were excellent in simplifying tough concepts. This approach made the learning process much easier and more effective.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Satishkumar Jain
30/04/2017
Global Technical Project Manager, Merck
Excellent Use of Tools; Hands-On Experience
“The utilization of tools in the training was excellent. The hands-on experience provided a thorough understanding of how to apply the tools effectively.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Prasad Vijay Ghadigaonkar
30/04/2017
OMS Advisor, DHL
Detailed DMAIC Steps Explained for Immersive Learning
“Each step of DMAIC was explained in detail, making it easy to understand and implement. The training was very immersive and provided in-depth learning on DMAIC.”
Lean Six Sigma Black Belt
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Karunakar S. Banjan
30/04/2017
AVP, Tata AIA Life Insurance Co. Limited.
Industry-Related Examples and Experienced Mentors Added Significant Value
“Most of the examples were related to industries, making them easy to understand and correlate with real-world scenarios. The mentors’ extensive experience in various industries added significant value.”
Lean Six Sigma Black Belt
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RAMESH NALLURI
30/04/2017
MANAGER, Tata Motors
Useful concepts for project completion
“The concepts and techniques taught were very useful for taking a project to its final stage and handover. The sample examples related to different streams provided good cross-learning opportunities.”
Lean Six Sigma Black Belt