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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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Roopa Singh
23/07/2017
CSI Lead (Continual Service Improvement, ITIL), Accenture
Simple course design aids effective learning.
“The course design was simple and easy to understand. This made the learning process very straightforward and effective.”
Lean Six Sigma Black Belt
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Jitender Sharma
23/07/2017
Senior Manager, Operations, Bank of America
Effective Minitab Training by Parag
“The simplified and easy-to-understand content, including screen prints of Minitab, was very helpful. The well-planned and executed training program, led by Parag, made recalling the concepts and tests easier.”
Lean Six Sigma Black Belt
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Chandra
23/07/2017
Quality Team Leader, Applect Learning Systems Private Limited
Well-Structured Course Facilitated Efficient Learning
“The course content was very well structured, designed, and focused. I learned many new things in a short time, making it a very good experience.”
Lean Six Sigma Black Belt
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Bovin Narang
23/07/2017
Associate Program Manager, eClerx
Focus on Practical Applications Was Excellent
“The focus on practical applications during the training was excellent. This hands-on approach made the learning process more effective and relevant to industry needs.”
Lean Six Sigma Black Belt
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ANURAG AGRAWAL
23/07/2017
Manager, dlight Energy Private Limited
Pictorial View of Minitab Enhanced Problem-Solving Skills
“The pictorial view of Minitab for the given questions was very helpful. Anyone can enhance their knowledge and skills in problem-solving methods and the use of Minitab through this training.”
Lean Six Sigma Black Belt
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Antara Shukla
23/07/2017
Program Manager, Kaivalya Education Foundation
Interactive Training Enhanced Engagement and Understanding
“The training was very interactive, enhancing engagement and understanding. The practical approach to teaching made the sessions enjoyable and effective.”
Lean Six Sigma Black Belt
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Parveen Kumar
23/07/2017
Team Leader, Bank of America
Comprehensive and Well-Structured Training Content
“The contents of the training were comprehensive and well-structured. This thorough coverage ensured a deep understanding of the subject matter.”
Lean Six Sigma Black Belt
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Divyam Kapuria
23/07/2017
Deputy Manager, GSK Consumer Healthcare
Comprehensive DOE Section in Highly Relevant BB Certification Program
“The DOE (Design of Experiments) section was very comprehensive and applicable to current industry practices. The Black Belt certification program by Benchmark is highly relevant and practical.”
Lean Six Sigma Black Belt