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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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Ritika Nayak
17/12/2017
DGM – Contact Center, SRG Telecom
Practical Questions Were Helpful; Good Course Overall
“The practical questions included in the training were very helpful. This hands-on approach made it a good course and facilitated better learning.”
Lean Six Sigma Black Belt
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Saravanan Krishnamoorthy
17/12/2017
Director of Operations, GeBBS Health Care Solutions
Hands-On Experiments Made Tool Understanding Easier
“The practical experiments and more exercises to understand the tools were very helpful. This hands-on approach made the concepts easier to grasp and apply.”
Lean Six Sigma Black Belt
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RITU PANJWANI
17/12/2017
Senior Process Engineer, Rave Technologies – Northgate Public Services
Training Was Thorough and Detailed; Satisfactory Experience
“Everything in the training was up to mark. The thorough and detailed approach made the learning experience very satisfactory.”
Lean Six Sigma Black Belt
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Anurag Pandey
17/12/2017
VP, Kotak Mahindra
Excellent Trainer and Relevant Examples
“The trainer and the examples used were excellent. Their expertise and the relevant examples provided a clear understanding of the concepts.”
Lean Six Sigma Black Belt
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Vaibhav Chaturvedi
17/12/2017
Assistant General Manager, Aircel
Training Sequence by Rupinder Enhanced Concept Flow.
“The sequence of the training covered from the fourth day onward by Rupinder was very well-structured. This approach helped in maintaining continuity and understanding the flow of the concepts.”
Lean Six Sigma Black Belt
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Jigar R Bhupta
17/12/2017
Consultant, Aditya Birla Capital
Training Material: Comprehensive, helpful, well-organized coverage.
“The training material was very helpful. It provided comprehensive coverage of the topics and was well-organized.”
Lean Six Sigma Black Belt
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Venkata Satya Mohan Vamsi Tatapudi
11/12/2017
Senior Manager, Excelra Knowledge Solutions
Real-Time Industry Examples Facilitated Better Understanding
“Understanding examples conceptually using real-time industry examples was very helpful. This approach provided practical insights and facilitated better understanding.”
Lean Six Sigma Black Belt
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Munish Arora
11/12/2017
Manager, Virtusa Consulting
Exceptional trainer enhanced learning experience
“The trainer was exceptional. Their expertise and teaching style greatly enhanced the learning experience.”
Lean Six Sigma Black Belt