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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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Suraj Kedia
22/04/2018
Project Manager, Wibmo Software
Outstanding Prof. Sreenivasan; excellent training and examples
“I had the privilege of attending the Lean Six Sigma Green Belt (LSSGB) training delivered by Prof. Kidambi Sreenivasan. He is one of the best classroom trainers I have encountered in my professional career. A very clear and level-headed personality with unmatched subject knowledge, he made the subject interesting by giving various examples across industries and linking them to relevant topics. He was extremely patient and went the extra mile to ensure trainees fully comprehended the principles.Mr. Sreenivasan made the subject very interesting by giving various examples across industries and linking them to relevant topics. I highly recommend his trainings due to his expertise, approachable nature, and excellent delivery skills.”
Lean Six Sigma Green Belt
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S.Tamilvanan
22/04/2018
Sr.Team leader, Strides Shasun Limited
Six Sigma Tools Useful for Ideas and Productivity Improvement
“Six Sigma tools are useful for implementing new ideas, automation, increasing productivity, and reducing waste.”
Lean Six Sigma Green Belt
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Rishikesh Nirala
22/04/2018
Manager Quality, Pacific BPO
Simple Teaching with Daily Examples Clarified Concepts
“The way of teaching was very simple and very effective. The concepts got cleared with day-to-day examples, and I learned how these tools can be used effectively for process excellence.”
Lean Six Sigma Black Belt
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Alhasjajiju.K
22/04/2018
Group Leader, Strides Shasun Limited
Excellent Simplicity in Explaining Complex Concepts
“The simplicity in explaining complex concepts was excellent. Benchmark Six Sigma is very effective in explaining problem handling and strategizing corrective method “
Lean Six Sigma Green Belt
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Saurabh kumar Singh
22/04/2018
Sr.Executive, Strides Shasun Limited
Excellent Study Material, Tools, and Communication Skills
“The study material, Minitab, calculator, and communication skills were all excellent.”
Lean Six Sigma Green Belt
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GARIMA MITTAL
22/04/2018
Customer Care Consultant, Adobe
Comprehensive Training with Real-world Scenarios.
“The training content was comprehensive and well-structured. The training consists of multiple real-world scenarios, which help you relate the concepts, statistics, and tools with real-life implementation.”
Lean Six Sigma Black Belt
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Hitesh Khatri
22/04/2018
Deputy Manager, Avery Dennison
Effective training, practical examples; appreciated support provided.
“Sharing practical examples for each activity and Minitab usage was very effective. The Benchmark study material and training methodology are very useful and can be applied to our day-to-day improvement projects. The support provided post-training is also appreciated, especially the free webinar session on Six Sigma. Thanks to Vishwadeep Sir!”
Lean Six Sigma Black Belt
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Jyotsna Mukherjee
22/04/2018
Senior Associate, EXL Global
Easy-to-Understand Examples Made Training Approachable
“The examples used during the training were very easy to understand, making the sessions very approachable. The trainer’s ability to make the training engaging was impressive.”
Lean Six Sigma Black Belt