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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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Saurab Srivastav
27/05/2018
Deputy Manager, Vodafone
Knowledgeable trainers simplified complex topics effectively
“The knowledge of the trainer and the way of explanation with examples were very good, making it easy to understand. The trainers at Benchmark have a great way of making complex topics simple.”
Lean Six Sigma Black Belt
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RASHMI PANIGRAHI
27/05/2018
Senior Manager Application Engineering, Tata Motors
Well-structured course; excellent organization
“The contents of the course and training pattern were well-structured. Benchmark Six Sigma is an excellent organization that enhances good training and knowledge in Lean Six Sigma.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Sathishkumar Krishnamurthy
27/05/2018
Assistant Manager – Supplier Quality Assurance, Wirtgen India Private Limited
Comprehensive study on processes, topics, and analysis
“The detailed study on all the processes, topics, and analysis was very informative. The comprehensive approach helped in gaining a thorough understanding of each subject.”
Lean Six Sigma Black Belt
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Shivkumar Samant
27/05/2018
Head – Service Infrastructure and Excellence, thyssenkrupp India Private Limited
Expert trainer; exhaustive, detailed material
“The trainer is an expert and very receptive to queries, giving sufficient time for the scope of topics to be covered. The exhaustive training material provided a lot of details, making the learning process thorough.”
Lean Six Sigma Black Belt
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Cecil George
20/05/2018
Quality Analyst, Hewlett Packard
Trainer Simplified Complex Topics Effectively
“The trainer was able to give good examples for each concept to make it understandable for us. His ability to explain complex topics simply was very helpful.”
Lean Six Sigma Black Belt
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Preety Uppal
20/05/2018
Manager, Computer Age Management Services (CAMS)
Innovative Teaching Methods Were Very Effective
“The teaching methodology was very effective. Think Black Belt, think Benchmark Six Sigma for their innovative and effective teaching methods.”
Lean Six Sigma Black Belt
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R. Sai Prasanna
20/05/2018
Assistant Manager, CMA CGM
Live Examples Clarified Every Concept
“The live examples helped in understanding each and every concept. This hands-on approach made the concepts clear and easy to grasp.”
Lean Six Sigma Black Belt
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D.SATHESH
20/05/2018
Manager, Schneider Electric India Private Limited
Helpful Focus on Hypothesis and Correlation
“The focus on hypothesis and correlation was very helpful. The training method was structured to enhance understanding effectively.”
Lean Six Sigma Black Belt




