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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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Vikram gantashala
25/06/2018
Quality auditor, UnitedHealth Group
Effective teaching provided valuable insights
“The teaching in the training was very effective. The course was good and provided valuable insights.”
Lean Six Sigma Black Belt
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Reya Elizabeth Philip
25/06/2018
Head of Risk Managment- Commercial Business, Vidal Health Insurance TPA Private Limited
Easy understanding; excellent trainers made effective
“The ease of understanding and the excellent trainers made the training very effective. The overall experience was highly beneficial.”
Lean Six Sigma Black Belt
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Amol Eknath Metkar
25/06/2018
Manager, Abbott India Limited
Training Enhanced Tool Utilization Effectively and Beneficially.
“The focus on tools was very beneficial. The training provided practical knowledge on using various tools effectively.”
Lean Six Sigma Black Belt
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BISWAJTI
25/06/2018
GROUP LEAD- DATA MANAGEMENT AND DATABASE OPERATIONS, Novartis
Impressive Course Design and Trainer Expertise
“The design of the course and trainers’ know-how of the subject were impressive. The well-managed curricula and interactive sessions, along with the thorough and experienced trainers, made the training excellent.”
Lean Six Sigma Black Belt
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Suneet Pal singh
25/06/2018
Senior Manager, Abbott India Limited
Well-structured training ensured clear, effective learning.
The training was well-structured. The clear and time-bound sessions ensured effective learning.
Lean Six Sigma Black Belt
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Sajjad Asif
25/06/2018
Senior Consultant, Atos India
Parag’s Engaging Storytelling Training Method Impact.
“Parag’s way of training, which felt like storytelling, was incredibly engaging. I will send my comments separately to highlight how impactful it was.”
Lean Six Sigma Black Belt
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Nishith Ranjan Mishra
25/06/2018
Business Process Analyst, Salesforce
Beneficial Use of Six Sigma Tools Demonstrated
“The usage of Six Sigma tools and process improvement techniques was very beneficial. The practical applications of these tools were effectively demonstrated.”
Lean Six Sigma Black Belt
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Ferdoz Yunis
25/06/2018
Assistant Manager-Operations, DST IT Services
Helpful Examples and Excellent Discussions
“The examples pertaining to each topic discussed during training were very helpful. Overall, the training was excellent in terms of explanation and discussion on specific topics.”
Lean Six Sigma Black Belt